Forum Discussion
"Request Response" not working on Bookings calendar events
I use Microsoft Bookings. When people use my bookings page and book an appointment with me, the appointment invitation is correctly emailed to the person booking the appointment and the appointment shows up on my correct Outlook calendar.
The issue I am having is that the calendar event settings do not, by default, enable the "Request responses" option and so when I view the event from my Outlook calendar, I don't see if the attendees have accepted or declined the invitation.
When I schedule a calendar event without the use of the Bookings feature, the "Request responses" option is enabled by default.
- Is there a way to change the Bookings default settings so that "Request responses" is enabled by default so if the attendee accepts the invitation I will be able to see this when I view the event in my Outlook calendar?
- Is this a known "bug" in Microsoft Bookings that other users have reported to Microsoft or voiced as a concern in online forums?
- Has Microsoft replied to any of these concerns to other Bookings, Outlook, or Microsoft 365 users?
1 Reply
In Microsoft Bookings, events created through the booking page are automatically generated by the Bookings service account, and by design, the “Request responses” option is turned off for these appointments. Unfortunately, there’s currently no way to change this default setting or enable “Request responses” automatically for Bookings-created events. Many users have raised this as a concern in Microsoft’s feedback forums and tech community discussions, asking for better tracking of attendee responses in Outlook. Microsoft has acknowledged the feedback but hasn’t yet announced a timeline or fix. For now, if tracking responses is important, the only workaround is to manually open the event in Outlook after it’s created and enable “Request responses”, or schedule the meeting directly from Outlook instead of through Bookings.
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