Forum Discussion
Remove permission for customers to cancel meeting
Because of the way our service is set up, the meeting is compulsory. is there any way let customers book the appointment and NOT display the "cancel" option in the bookings page confirmation and ...
At this time, you can not remove the canceling option on the booking page and email confirmations.
In this case, you can toggle between send or don't send a confirmation and, I don't think you want that.
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You cannot remove before hand but the permission can be removed manually once booking is made by customer. Once the client has booked, you need to go into "Edit" the booking and deselect "Let Customers manage their appointment"
- Yes I have seen now that alternative, but since we work with hundreds of clients we cannot manually check that option for every client that books an appointment. I have submitted an enhancement request hoping that they implement the feature in the future.
thanks for the suggestion tho 🙂
