Forum Discussion
Useful Copilot features have disappeared from Outlook on the web
At my work, we mostly use the full Outlook desktop application, however, until recently outlook.office.com had better Copilot features so I ran both apps at the same time. In outlook.office.com, when you clicked the Copilot logo to open the panel on the right-hand side of the screen, you could get Copilot to quickly set your out of office automatic reply without having to leave the panel, or find time to meet with a colleague on a one-to-one basis. I found those features extremely useful, but in recent days they seem to have disappeared. Instead, when you click the Copilot icon to open the panel on the right-hand side of the screen in outlook.office.com, it is just a version of Copilot Chat.
These were fantastic time saving features and I miss them. Will they be brought back into outlook.office.com?
4 Replies
Yep, same. I'm going out on a limb and guessing it's because they're updating the embedded Copilot experience to allow 'free/chat' users to access Chat in apps too. Looks like this is live in Outlook now. Hopefully we see a fix come through.
Click on Settingsin the upper right corner → View all Outlook settings → General → Copilot, then re-enable it. Alternatively, ask the administrator to check the enterprise policies. If the issue persists, clear the browser cache or use private mode.
I have also noticed this recently. The prompts are now only generic on the integrated Copilot Chat in Outlook web. It feels like it's regressed which is disappointing! I was banking on the below for the lunch and learn I am putting together and it's now gone.
Same here, Nancy. I hope Microsoft bring it back!
