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Why sent email not in Sent Items folder?
Hi,
I sent an email from a mailbox which I have full access, however the email is not shown in the Send Item folder of the mailbox.
The mailbox is a regular mailbox not shared mailbox. Multiple people have full access permission. We want everyone who can access this mailbox can see the emails sent out from this mailbox.
Need help!
Thanks in advance!
Hi, yes this is common behaviour with delegated mailboxes. If you want to control where the sent messages appear, take a look at this;
Hi, yes this is common behaviour with delegated mailboxes. If you want to control where the sent messages appear, take a look at this;
Hi Peter,
Thank you for your reply. Do you think the issue will be gone if I convert this regular mailbox to a shared mailbox?
Thanks,
Grace
No I'm afraid that will make no difference. The message will still appear in the sent items of the delegate, not the originating mailbox.
