Forum Discussion
Why is manager getting this email.. "FW: Final Notice: Joe Blogg's OneDrive for Business contents"
Usually, these emails are sent when a user account was deactivated/deleted/licence unassigned and their manager gets notified with an opportunity to save their files before they are deleted.
Ollie This has more details - OneDrive for Business retention and deletion including:
If the Manager field is populated for the deleted account, the manager will receive an email message that states that the site will be removed after the retention period expires, and that access to the site is granted to the manager.
Seven days before the retention period expires, a second email message will be sent to the manager or secondary owner that states that the site will be deleted in seven days.
After seven days, the profile for the deleted account is deleted from the user profile service.
I thought the first email that was sent was the 30-day email?
Any advice on troubleshooting why these accounts are sending out this email notification to their managers?
Eric Adler Any word as to why you got all the emails?
I have a manager that received the 30 day email. The employee was re-instated but they then received the 7 day deletion email warning?
apparently, switching off "Access delegation" will remove these mails. However i have just set this setting and wont know if it will work till managers stop complaining about these mails.
https://old.reddit.com/r/Office365/comments/8xp1lh/onedrive_for_business_content_will_be_preserved/
The issue for us is that its panicking clueless managers. We already have a proceedure in IT for backing up peoples onedrive files, so this message unnecessarily freaks out managers for no reason as they feel they have to do something about it. Well that something is send me urgent emails about something i already did...
- yes. the issue was accounts were created wrong and rebuilt. often it was a case of name was misspelled.
it is odd that someone that was reinstated would receive the notification.
