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BezukiSF's avatar
BezukiSF
Copper Contributor
Sep 05, 2019

Users not being asked to select between "Personal Account" and "Work or School Account"

Hi,

 

Some of our school Mac users, after installing O365, are not being asked to select between "personal" or "work or school accounts" when attempting to log-in to OneDrive for Business and Office apps.  The log-in is treating the user as a personal account and is going directly to password which fails since the accounts are indeed school account.

 

We've checked the licences and all look good.  Any tips on how to resolve this are appreciated.

 

Bezuki

1 Reply

  • Paras Dodhia's avatar
    Paras Dodhia
    Iron Contributor

    Any configurations done on the tenant restrictions? 

     

    https://docs.microsoft.com/en-us/azure/active-directory/manage-apps/tenant-restrictions

    BezukiSF