Forum Discussion

Deleted's avatar
Deleted
May 04, 2018

spam mail problem

i have an acoount o365 and aassociated with ....com domain. but when i i send e mail some leads, it is drop in spam to them. What is this condition? Also How Can i configuration, my o365 account for e mails is not spam that i sending.

 

Thanks

admin
exchange
office 365
sharepoint

4 Replies

  • VasilMichev's avatar
    VasilMichev
    MVP
    May 05, 2018

    Salvatore's suggestion is spot-on, but there might be also other factors involved here, which we can only guess about without having at least looked at the message headers. It's best if you open a support case and have this properly investigated. Contacting the other party and ask them to do the same on their end, as the issue might be something outside of O365 entirely.

  • Salvatore Biscari's avatar
    Salvatore Biscari
    Silver Contributor
    May 05, 2018

    You should configure SPF, DKIM, and DMARC.

    See https://technet.microsoft.com/en-us/library/dn789058(v=exchg.150).aspx

    and https://technet.microsoft.com/en-us/library/mt695945(v=exchg.150).aspx

    and https://technet.microsoft.com/en-us/library/mt734386(v=exchg.150).aspx

    • Deleted's avatar
      Deleted
      May 08, 2018

      This configure SPF, DKIM, and DMARC.

      See https://technet.microsoft.com/en-us/library/dn789058(v=exchg.150).aspx

      and https://technet.microsoft.com/en-us/library/mt695945(v=exchg.150).aspx

      and https://technet.microsoft.com/en-us/library/mt734386(v=exchg.150).aspx

      settings was adjust, also my ip address is not listed on blacklist. but this problem that when i send mail  to somebody it marked as spam is contunious , also I got online support.

       Apparently microsoft has developed a bit more about this spam problem.