Forum Discussion
Recover a Domain from an Old Microsoft 365 Test Tenant
Hi everyone,
I’m trying to register my domain abc.com in a new Microsoft 365 tenant, but I’ve discovered that it was previously associated with a test tenant set up by a former colleague. I no longer have access to that old tenant and would like to reclaim the domain so I can use it in my current M365 environment.
Has anyone tried any alternatives in addition to Microsoft support?
Can Microsoft release the domain if I can prove ownership (via DNS or registrar)?
Has anyone dealt with a similar situation, and how long does the process usually take?
Appreciate any guidance or shared experiences!
Thanks in advance.
2 Replies
VasilMichevThanks for that! didn't know we had that option. Microsoft Support was able to assist and provided us with access to the abandoned tenant, allowing us to successfully remove the domain from it.
You can perform a "domain takeover" as detailed here: https://learn.microsoft.com/en-us/entra/identity/users/domains-admin-takeover
If for some reason the process doesn't work for you, contact support.
