Forum Discussion

Copper Contributor

Dec 04, 2018

Very big trouble after joinin domain

Hello All, I have also opened a ticket for over a week but I have not yet had feedback and I hope someone here can help me. In company we have adopted Office 365 and users commonly have the busin...

Copper Contributor

Apr 03, 2019

Hello, could you solve this issue? If so, how? Seeing the exact same Problem. I think it is caused by profWiz, the same tool you used. Work Account cant be added and OneNote2016 is asking for authentification, but when i authentificat, i end up with Error 80090016 Key set (or storage) is missing (translated from german). When i try to add a Work Account i receive the same error as you did. We've used this tool with serveral hundred computer and did not have any issues before.

Faber

Copper Contributor

Apr 03, 2019

Freddy86 after 4 months of investigations with microsoft, and full remove of O365 applications with a provided tool by microsoft, e full reinstall, unfortnately the problem still remained.

Meanwhile I found this post in the profwiz official forum:
http://forum.forensit.com/forum_posts.asp?TID=1633
there you can download a tool to try if this solve the matter.

If not, like my case, I resolved with completely delete the user profile with administrator account, and recreate with a "clean" login of the user.. Losing all user settings indeed.

Please let me know if you resolve. Good Luck.