Forum Discussion
Back-up tools for Office 365
I hesitate to make recommendations, but I have seen large companies use the Spanning backup product for EXO, SPO, and OD4B. AvePoint can handle Office 365 Groups too. Skykick also seems to be popular. No backup product that I know can handle Teams (the chats) or Planner.
My recommendation is to secure a test version of multiple products and try them out in your environment. Don't run a test for 10 users - try 100 to make sure that the product can deal with large volumes of data - and always try to restore data too. Many can copy, but a seamless restore is much more difficult.
Great post, TonyRedmond! Backup is not even half of the story. You really need to run restore tests on regular basis.
Just a note for AvePoint, which now also supports Teams. However, since there's still no API for Planner, this part of a Group/Team cannot be covered. Instead, Project Online, Exchange Public Folders and Dynamics 365 are covered.
However, for all readers here: please vote on Microsoft user voice to implement (API) support for Microsoft planner (https://office365.uservoice.com/). Please also share other needed features there. Microsoft seems to have doubts users really want to backup and restore planner content. I found one interesting request for that: https://office365.uservoice.com/forums/289138-office-365-security-compliance/suggestions/16988467-planner