Forum Discussion
Optimizing Microsoft 365 Licenses Using Behavior Data (E3/E1/F3)
A structured approach to optimizing Microsoft 365 licensing (E3, E1, F3) involves leveraging Microsoft’s official usage reports and Adoption Score insights. Key indicators include Teams meetings and chat activity, Outlook email volume, and SharePoint/OneDrive collaboration patterns. While Microsoft does not prescribe fixed thresholds to classify “light,” “standard,” or “heavy” users, best practice is to evaluate these signals collectively to establish a balanced and accurate profile of user collaboration behavior.
https://learn.microsoft.com/en-us/graph/reportroot-concept-overview
https://learn.microsoft.com/en-us/microsoft-365/admin/adoption/adoption-score?view=o365-worldwide
https://download.microsoft.com/download/3/D/4/3D42BDC2-6725-4B29-B75A-A5B04179958B/Licensing_guide_Microsoft_365_Enterprise.pdf