Forum Discussion
Office ProPlus Apps crashing constantly
Hi, we are facing since few weeks the problem that Office Apps (Word, Excel, Powerpoint, not Outlook) are constantly crashing for a few users when they try to open a document from Sharepoint Online,...
Hey, sry for late response, file location was:
C:\users\$($user)\appdata\local\Microsoft\Office\16.0\OfficeFileCache
Sometimes setting this reg entry helps with this and other autosave issues:
HKCU:\SOFTWARE\Microsoft\Office\16.0\Word\Options -Name 'DontSaveRsid' -value 0
C:\users\$($user)\appdata\local\Microsoft\Office\16.0\OfficeFileCache
Sometimes setting this reg entry helps with this and other autosave issues:
HKCU:\SOFTWARE\Microsoft\Office\16.0\Word\Options -Name 'DontSaveRsid' -value 0
Thanks a lot! Hopefully it will work out for us, too.
