Forum Discussion

Copper Contributor

Dec 01, 2018

Solved

Office crashes when opening files from Onedrive

Hey there, this is my first post so be gentle. So for two days now, my Office 365 apps (Excel, Powerpoint, Word, Project) started this weird behavior, where they crash after the small loading rec...

Andrew_OYoung
Dec 02, 2018
Hi sieberde,

Have you gone through either of the repair processes for Office (via Control Panel\Programs & Features)?
Does this behaviour occur when you try opening the files from the OneDrive Web Portal in Desktop App?

Regards
Andrew

Andrew_OYoung

Brass Contributor

Dec 02, 2018

Hi sieberde,

Have you gone through either of the repair processes for Office (via Control Panel\Programs & Features)?
Does this behaviour occur when you try opening the files from the OneDrive Web Portal in Desktop App?

Regards
Andrew

sieberde
Copper Contributor
Dec 03, 2018
Hey Andrew, thank you for your answer.
the advanced repair/reinstall of the office suite worked for me.
Thanks again.
- Andrew_OYoung
  Brass Contributor
  Dec 03, 2018
  No problem, happy to help :)
  - Yulianto
    Copper Contributor
    Apr 08, 2019
    It didn't help for my case. It just happening to me this morning. I did quick update and online update but no luck. Anymore advice?