Forum Discussion
MicrosoftNEW! Microsoft 365 Customer Self-Serve Template for CSP partners
We’re excited to share the Microsoft 365 Customer Self-Serve Template to support your self-serve capabilities and insights for optimizing the commerce experience.
Today, online buying is the norm, and customers are increasingly looking for one-stop shopping with a self-serve experience that’s fast, convenient, and on demand. The Customer Self-Serve Template gives you the tools to offer a seamless self-serve experience, streamlining the customer journey.
Whether you leverage the content for new customer acquisition or for customer expansion, this quick-start guide will help you optimize the customer purchasing and provisioning process. With your self-serve capabilities in place, customers can easily choose, pay for, and auto-provision users on Microsoft 365 without manual partner interaction.
Download the Customer Self-Serve Template to get started
- If I understand correctly, the Customer Self Serve Template allows customers to order their licenses themselves via CSP? Is that correct?
Is the Self Serve only available for M365 or also for D365 licenses? Wow thats slick! Sign me up please. How is this different from the storefront idea that was launched in 2016? We work with a lot of MSPs/CSPs that use our billing and self service portal to manage their CSP business. Would love to get a hold of this to accelerate some of the development and adoption.
-Ismail Nalwala
I love this idea! the link downloads a powerpoint presentation. But I don't understand how to get the website or the webpages to use as the customer front-end. Is it in Partner Center?
