Forum Discussion
Microsoft Translator Conversation feature stopped working (“Unable to create new conversation”)
When trying to start a conversation, the mobile app (Android/iOS) shows the message: "Unable to create a new conversation. Try again." (Swedish version: "Det går inte att skapa en ny konversation. ...
Check for app updates, clearing the cache sometimes fixes these things. If uninstalling/reinstalling doesn’t fix it check versions of iOS (the operating system might bring down different build of app?)
Microsoft employees in Sweden might be another avenue. LinkedIn lets you search by employer and country - MS offices have phone numbers to chat with an employee.