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sehwolf's avatar
sehwolf
Copper Contributor
Dec 02, 2024

Microsoft 365 login

Hi folks,

 

I can't login into my Microsoft Account from any Office 365 application on my Laptop.
I can login to my my Account in any Webbrowser, on my Smartphone and so an.

Unfortunatly there is no working Microsoft Support System for this problem. Instead there is an infinite support loop, which gets me in between a repair tool, that cant find any problems with my account and wants me to change my password.

Anyone any idea how to fix this?

thx

 

  • Hi, 

    I assume you have tried to completly remove the account from the app and then re-add it again? I have seen this happen on a device that had security software blocking the communications with Microsoft during activation. So maybe have a look if yoiu can update that software, or temporarilly disable it to make sure it isnt that.

    /Patrik

    • sehwolf's avatar
      sehwolf
      Copper Contributor

      Hi Patrick,

       

      I have tried like everything I could think of:

      • reconnecting account
      • reset password
      • uninstall all Office Apps   
      • disable Firewall 
    • sehwolf's avatar
      sehwolf
      Copper Contributor

      I have tried like ... everything I could think of short of wiping my HDs and completely reinstalling W11.

      So far I have:
      - removed account from W11,
      - removed account from all apps,
      - reinstalled all Office Apps.
      - tried once without Firewall protection


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