Forum Discussion
C. B.
Jun 25, 2018Copper Contributor
Importing Email Accounts Into Outlook 2016
I'm using a new laptop running Windows 10 Pro x64 and I have a subscription to Office 365 Home. I want to import 27 email accounts, 25 of them being Microsoft email accounts, into Outlook 2016. I don't know why, but the import process is not working properly.
I first imported my main Microsoft email account, the one associated with Office 365 Home, into Outlook 2016 with no problems. However, when importing the second Microsoft email account it ended up in one of the folders of the main Microsoft email account I previously imported. It doesn't matter how many times I uninstall Office 365 Home or the entire Windows 10 operating system the same problem occurs. I have deleted profiles and created new profiles but the problem exists.
I just did a clean installation of Windows 10 Pro x64 on this XPS 15 9560 laptop after a full, complete format. I want to delete any and all registry information and any and all information in any and all folders that have anything to do with Microsoft 365 Home and Outlook 2016. I want to delete all information connected with my Office 365 Home or Outlook 2016 from Microsoft's servers. I want to delete or remove whatever is preventing me from properly importing the 25 Microsoft email accounts. I have already made the registry change that will allow more than 10 Microsoft Exchange accounts in Outlook 2016.
Why does Microsoft make it so difficult to completely delete profiles and any other entries that are associated with Outlook 2016?
Thank you in advance for your time and assistance.
- Deleted
It's not hard, it sounds like you don't know the terminology your using and your causing confusion on yourself. You don't use Import which sounds like what you did and why you have a folder on your original account of your e-mail.
Importing means your importing E-mail from another folder/pst/account into your existing primary account.
What you want and assuming your wanting is 25 e-mail accounts setup in Outlook, which you need to go to the File > Account Settings > Account Settings. Then click new under E-mail to add more accounts to Outlook to manage.- C. B.Copper Contributor
Thank you, Mr. Webb, for your prompt reply. I appreciate it very much.
Actually, I've done it both ways. I don't want to import another email account into my primary account. That is exactly what is happening and it should not happen. I should be able to import a Microsoft email account into Outlook 2016 as it's own account, not part of my primary account.
I have also successfully created new email accounts in Outlook 2016 one at a time by using File > Account Settings > Account Settings and by closing Outlook 2016 and going to Control Panel>Mail>Email Accounts. I have done it both ways many, many times in the past without running into any problems. At no time in the past did importing email accounts or creating email accounts using both methods cause the problem I am now facing.
Basically, I want to delete anything and everything in Outlook 2016, Microsoft Office 365 Home and on Microsoft's servers that is associated with my Outlook 2016 profile. The problem is that, even when I create new email accounts one at a time using both methods they end up being placed in a folder in my primary Microsoft email account instead of being created as individual Microsoft email accounts, which should not happen. I need to delete any and all information relating to my Outlook 2016 profile. That is all I'm asking.
Thank you again for your prompt reply.
- Deletedyou delete profiles by going to control panel, and in the search box on control panel type in "Mail" you'll see a mail 32bit or whatever app. Go here and you can easily delete mail profiles.