Forum Discussion
Importing Email Accounts Into Outlook 2016
Thank you, Mr. Webb, for your prompt reply. I appreciate it very much.
Actually, I've done it both ways. I don't want to import another email account into my primary account. That is exactly what is happening and it should not happen. I should be able to import a Microsoft email account into Outlook 2016 as it's own account, not part of my primary account.
I have also successfully created new email accounts in Outlook 2016 one at a time by using File > Account Settings > Account Settings and by closing Outlook 2016 and going to Control Panel>Mail>Email Accounts. I have done it both ways many, many times in the past without running into any problems. At no time in the past did importing email accounts or creating email accounts using both methods cause the problem I am now facing.
Basically, I want to delete anything and everything in Outlook 2016, Microsoft Office 365 Home and on Microsoft's servers that is associated with my Outlook 2016 profile. The problem is that, even when I create new email accounts one at a time using both methods they end up being placed in a folder in my primary Microsoft email account instead of being created as individual Microsoft email accounts, which should not happen. I need to delete any and all information relating to my Outlook 2016 profile. That is all I'm asking.
Thank you again for your prompt reply.
- C. B.Jun 25, 2018Copper Contributor
Thanks again for your assistance, Mr. Webb. I've done that on several occasions, and I've also done it through Outlook 2016>File>Account Settings>Manage Profiles. It doesn't matter. The second Microsoft email account I try to create on Outlook 2016 is still incorporated within the first, primary Microsoft email account I add to Outlook 2016, even after I've deleted my profile from within Outlook 2016 and through Control Panel>Mail. That's why I'm trying to track down every single location associated with Outlook 2016/Microsoft Office 365 and delete everything related to my profile. I never had this problem before when creating email accounts within Outlook 2016, Windows Live Mail and Windows Mail and I've done it at least two dozen times in the past. I really do appreciate your time and your assistance. It looks like I'm out of luck. I'll give it a few more tries and then I'll move on to a different email client and cancel my Microsoft Office 365 subscription, since I use Office only for Outlook 2016.
- AnonymousJun 25, 2018If it's incorporating then you have to be seting the e-mail accounts up as Pop accounts and it's dumping into a folder, if they are all exchange online / microsoft accounts, if you pick Exchange etc. then it should create a separate drop down of the mailbox you add. It's worked like this for at least 8-10 years now that I can remember so It has to be with something with how your adding your mail accounts.
Screenshots would help us determine what you might be doing wrong.- C. B.Jun 25, 2018Copper Contributor
I always add the two sbcglobal.net accounts last. The two sbcglobal accounts are the only POP accounts I have and the only email accounts I need to manually configure. I choose "Exchange" for every Microsoft email account and it automatically configures the account properly, with the exception of this latest problem I'm having. Of course, I alter the registry first so that I can add more than the ten allowed Exchange accounts. There must be something in the registry or a folder within Windows that is retaining something having to do with my profile but as I've mentioned before, deleting the profile accomplishes absolutely nothing.
I just used a Microsoft ISO for Windows 10 to install Windows on this new laptop. I'll try to add the Microsoft email accounts to Outlook 2016 in a few days. Meanwhile, I'm going to track down every folder and every registry listing having to do with Microsoft Office 365 and Outlook 2016 until I discover what is causing this problem. Only then will I install Office 365 Home and attempt to create these Microsoft email accounts within Outlook 2016. I will either succeed or fail. I will take screenshots at that time.
Thanks again, Mr. Webb.