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File permissions - strange beahvior
Hello all, I am not quite sure if this is the right place, but I'll give it a try. We have Freelancer, for whom we created an azure ad account in our tenant. He is licensed with a Business B...
The behavior you described regarding file permissions can occur due to the difference in access rights and permissions between files created within your organization's Azure AD tenant and files shared by external users from a different tenant. Let's break it down:
- Files created within your organization's Azure AD tenant: When files are created by users within your organization's Azure AD tenant and stored on SharePoint Online, the permissions and access rights are typically managed by your organization. If the freelancer is using the Microsoft 365 Web Apps, their access may be restricted to online editing only. This can prevent them from editing these files using the desktop apps.
- Files shared by external users from a different tenant: When the freelancer is invited as a guest to another tenant and given access to files within that tenant, the permissions and access rights are managed by the guest tenant. Depending on the permissions granted to the freelancer, they may have full access to edit the files using the desktop apps, regardless of their licensing limitations in your tenant.
To resolve the issue and allow the freelancer to edit files within your organization's Azure AD tenant using the desktop apps, you can consider the following options:
- Grant appropriate permissions: Ensure that the freelancer has the necessary permissions and access rights to edit the files in SharePoint Online. Check the file-level permissions and the freelancer's user permissions within your organization's Azure AD tenant to confirm they have the required access.
- Assign appropriate licensing: Verify that the freelancer has the correct licensing in your organization's Azure AD tenant. If the freelancer requires access to the desktop apps for editing files, ensure that they have the necessary licenses assigned. This might involve licensing adjustments or potentially assigning them a higher-tier license.
- Collaborate using shared links: If it is not possible or practical to adjust permissions and licensing, consider using shared links to collaborate on the files. This would allow the freelancer to access and edit the files using the Microsoft 365 Web Apps without requiring the desktop apps.
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