Forum Discussion
Chat logs from Office online suite
It is based on Skype for Business per this announcement - https://blogs.office.com/2016/05/25/office-online-chat-with-your-co-editors-in-real-time/.
This thread had some insights on Skype https://community.spiceworks.com/topic/1674473-office-365-skype-for-business-im-archiving-logging but maybe some other members will chip in as well. This answer involves enabling Conversation History and also the option of In-Place Hold. There is nothing out of the box that has exactly what you are after, as far as I am aware.
- Thanks for your answer! It's definitely a start for me.
I've nevertheless spotted from the first article you've quotted that this chat rely on the "same technology as Skype for Business". So i deduce that it's not the same core O365 Skype for Business we're using for the usual chat but rather a specific one. Maybe the second link you've shared doesn't apply to this chat, or maybe it does. Can someone remove any doubts concerning this point?Unless someone knows for sure, I'd suggest opening a https://support.office.com/en-gb/article/Contact-Office-365-for-business-support-Admin-Help-32a17ca7-6fa0-4870-8a8d-e25ba4ccfd4b and putting this to Microsoft directly. That might be the only way to know definitely in this case. This thread talks about in general how some of these compliance capabilities are lacking in SfB.
