Forum Discussion
Can't use labels published in Office 365
I've created and published a label on Office 365 but i can't use it on my Windows 10,
I'm using Azure Information Protection Unified Labeling client. (on classic client it works fine. because i published the same policies using Azure portal)
i have Office 365 E5 & Enterprise mobility + security E5 subscriptions,
Office 365 proplus is installed.
my account is global administrator with access to all of the product licenses in those subscriptions.
no matter what i do, it keeps giving me that error about failed downloading policies.
how can i fix it?
3 Replies
- Thanks for the suggestion, i just did
https://techcommunity.microsoft.com/t5/Security-Privacy-Compliance/Can-t-use-labels-published-in-Office-365/m-p/1054525It;s hard to troubleshoot this without logs. I would recommend you to open a support ticket and attach logs (use "Export Logs" option)
