Forum Discussion
Michiel van den Broek
Jul 22, 2016Iron Contributor
Back-up tools for Office 365
Started this question a while back on Yammer. What tools do you use to back-up mail and files stored in Office 365?
The fact that your files are back-upped inside and outside the datacenters of...
Lasse Thomsen
Mar 14, 2018Copper Contributor
We use Keepit, selected it as will backup everything on office 365, emails. SharePoint, teams etc.
Not had much need for restore, but when needed it works well.
TonyRedmond
Mar 14, 2018MVP
I had a look at the Keepit site and don't see any claim that they can backup Teams content. Like everyone else, they do SharePoint (OneDrive) and Exchange.
We cover all of your user generated Office 365 data within:
- Exchange Online (mails, calendar, In-Place Archive, etc.)
- Sites (SharePoint)
- OneDrive
There's no mention of Planner, Staffhub, Yammer, Sway, etc. either...
I'm not blaming Keepit or any other backup vendor for the gaps they have in coverage because Microsoft has to deliver suitable APIs to allow access to the data in the various services used by Teams, Groups, etc. But you should be aware that not all your data is covered by current solutions.
- shiv guptaApr 17, 2018Copper ContributorI would like to recommend Kernel Office 365 Backup & Restore software to backup Office 365 data and save them in PST formats.
- TonyRedmondApr 17, 2018MVP
Yet another attempt by people who would like to persuade Office 365 tenants to export/backup data to PSTs to hoodwink their intended victims. I admire your persistence, but backing up to PSTs is a bad, bad, bad, idea except in specific circumstances (like eDiscovery export to give data to external investigators).
- RobseApr 17, 2018MVP
Finally we were going into the right direction again, because TonyRedmond made again clear, exporting Exchange is NOT an office 365 backup!!! However, unfortunately @shiv Gupta did not make her homework and don't understand the business requirements of real companies in times of security and GDPR.
Again, don't get trick by people, who name their Exchange export engines Office 365 backups! Office 365 is an entire suite of several products, where you can store content. It's not only Exchange! Ideally your solution should cover at least most of it (SharePoint, OD4B, Groups, Teams, Exchange). Tony mentioned some example solutions, which can do this. Also, PST is not an reliable backup format, especially in times of data security.
Please also refer to Analyst houses Gartner and/or Forrester for further details. Especially to all, who want to recommend an Exchange export engine again: Please do your homework!
- Lasse ThomsenMar 16, 2018Copper Contributor
Hi Tony,
A backup is not a backup until restored as the old saying goes, so...
To test I just restored a power point document from a Teams Files section, it came back in a few minutes. I also note that Keepit had a backup of Team conversations. I downloaded it, but could not open it, likely a format that is not on my PC and I did not want to restore it as the team is in use.
You are right though the API's from Microsoft needs to be better.
KR
Lasse
- TonyRedmondMar 16, 2018MVP
Absolutely right. A backup is useless unless you can restore content.
However, in this case, you restored a file from the SharePoint library owned by the team. I'd expect any of the backup products to be able to do this because they can all deal with SharePoint. The difficulty with Teams is backing up and restoring personal and channel conversations. Some partial recovery of those items is possible from mailboxes (see https://www.petri.com/teams-compliance-story), but not in a useful form. We're waiting for the APIs from Microsoft to make true backup of Teams possible...