Forum Discussion

johnbor's avatar
johnbor
Brass Contributor
Jul 30, 2025

Auto Archive wont shut off

I started the auto archive online at the admin center of office 365 for a user but later when I went to tic it off and said yes it hot me with a error  andy idea what I can do I attaaced some pics of...
microsoft 365
microsoft 365 admin center
outlook
outlook on the web
Kidd_Ip's avatar
Kidd_Ip
MVP
Jul 31, 2025

Can you repeat the steps below to see any error or problem?

 

For In-Place Archiving enabled:

  1. Go to Exchange Admin Center:
    • From the Microsoft 365 Admin Center, click Show All > Exchange.
  2. Find the User’s Mailbox:
    • Navigate to Recipients > Mailboxes.
    • Select the user whose archive you want to disable.
  3. Manage Archive Settings:
    • Click Manage mailbox archive under the Others tab.
    • Toggle Archive mailbox to Off and click Save.

 

Resources