Forum Discussion
“Word Online Transcribe shows ‘Go Premium’ despite active Microsoft 365 Family subscription”
Some more workarounds you may consider:
- Use Microsoft Edge (via Linux container or Android app): If your Chromebook supports Linux apps, try installing Edge and accessing Word Online from there.
- Try a Different Device Temporarily: If you have access to a Windows or macOS device, try logging into Word Online there. This can help confirm whether the issue is device-specific.
- Check Subscription Recognition: Go to Word Online > File > Account and confirm that your subscription is recognized. Sometimes the service doesn’t properly detect the license on certain devices.
- Use OneNote Dictation as a Stopgap:
Open OneNote Online
Create a new page
Click the Dictate button (microphone icon) in the toolbar
Play your recording near the mic or use a virtual audio cable to route audio
While it doesn’t support file uploads or speaker labels, it can help with basic transcription
Thanks for your response. I do have a Windows machine and I tried the transcription in Word online in Edge, and it still has the same problem, even in a non-Chrome browser. I also opened the Word app/program on the Windows machine and confirmed my subscription is recognized. None of those things has solved the problem of accessing transcription in Word Online in any browser. I think it's not a Chrome or ChromeOS issue, but a Microsoft issue. I do note that in the Word app/program on Windows, the uploading of a recording for transcription with timestamps and labels works as it should on that machine. So, for the time being, I'll have to use that method.