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Hamras's avatar
Hamras
Occasional Reader
Mar 30, 2026

Microsoft Training Services Partner Designation – Courseware & Completion Tracking Guidance Needed

Hi everyone,

 

I am are currently exploring the process of achieving the Microsoft Training Services designation and would appreciate guidance from those who have already gone through this journey.

 

Based on my understanding, courseware completions and related requirements appear to be key steps in achieving this designation. I would like to confirm if this is accurate and get clarity on the most efficient path forward.

 

Specifically, I am looking for insights on the following:

 

Courseware Requirements

1. Which official courses are required, and how are they typically delivered?

Access to Training Materials

2. Is there a specific portal or program through which Microsoft-approved courseware can be obtained?

Tracking Completions

3. How are course completions tracked and reflected within the partner account?

Post-Training Process

4. What is the process for issuing achievement codes and conducting official post-training surveys (such as Metrics That Matter)?

 

Any guidance, shared experiences, or recommended best practices would be greatly appreciated.

 

Thank you in advance!

courseware
Partner Program
Training Services Partner

2 Replies

  • DanDonohue's avatar
    DanDonohue
    Icon for Microsoft rankMicrosoft
    Mar 31, 2026

    Hi Hamras​, 

    1. Please review program documentation in the Get Started collection. The list of courseware is part of our Title Plan document that is updated weekly on the ILT Comms blog. Note that courses often have required labs that you would procure from one of our Authorized Lab Hosters (more details on ALHs in the Get Started collection.
    2. Courseware is obtained through Microsoft Learn and is publicly available. Trainer materials are reserved for MCTs as they are the only individuals permitted to deliver official Microsoft training. 
    3. Course completions are tracked via redemption of the Achievement Code provided to every student taking your official Microsoft course. Those values are reflected in your Partner Center Training Services Partner dashboard. The dashboard is updated once per month, to reflect the prior completed month. The next refresh will be in mid-April for data through March. 
    4. Achievement Code and MTM survey information is in the Get Started collection. 

    If you have any further questions after you review the materials, please let me know.