Microsoft Training Services Partner Designation – Courseware & Completion Tracking Guidance Needed

Dear,

Thank you for your valuable feedback and support.

Could you please provide me a step-by-step guidance on how to proceed with the KPIs and training delivery process  for Microsoft Training Services,

So far, we have completed the following:

*Created the Learn Admin account

*Created the Pearson account for voucher purchases

*Created the Metrics That Matter (MTM) account for surveys

*Assigned an MCT in MTM for a course

*Created the course link using the Courseware Title Plan for learners

At this stage, we would appreciate clarification on the next steps and the correct workflow for delivering courses to learners and ensuring the KPIs are properly tracked and achieved.

Specifically, we would like to understand:

*How should learners access and complete the course?

*Should learners simply access the shared course link, complete the training, and redeem the achievement   code?

*Do learners need to select or associate the instructor through Microsoft Learn?

*What is the recommended and correct delivery approach to ensure learner completion, survey tracking,   and KPI eligibility under the Training Services Partner program?

Your guidance on the proper end-to-end process would be greatly appreciated