Microsoft Training Services Partner Designation – Courseware & Completion Tracking Guidance Needed

Question

Hi everyone,&nbsp;I am are currently exploring the process of achieving the Microsoft Training Services designation and would appreciate guidance from those who have already gone through this journey.&nbsp;Based on my understanding, courseware completions and related requirements appear to be key steps in achieving this designation. I would like to confirm if this is accurate and get clarity on the most efficient path forward.&nbsp;Specifically, I am looking for insights on the following:&nbsp;Courseware Requirements1. Which official courses are required, and how are they typically delivered?Access to Training Materials2. Is there a specific portal or program through which Microsoft-approved courseware can be obtained?Tracking Completions3. How are course completions tracked and reflected within the partner account?Post-Training Process4. What is the process for issuing achievement codes and conducting official post-training surveys (such as Metrics That Matter)?&nbsp;Any guidance, shared experiences, or recommended best practices would be greatly appreciated.&nbsp;Thank you in advance!

dandonohue · Answer

Hi Hamras​,&nbsp;

Please review program documentation in the Get Started collection. The list of courseware is part of our Title Plan document that is updated weekly on the ILT Comms blog. Note that courses often have required labs that you would procure from one of our Authorized Lab Hosters (more details on ALHs in the Get Started collection.
Courseware is obtained through Microsoft Learn and is publicly available. Trainer materials are reserved for MCTs as they are the only individuals permitted to deliver official Microsoft training.&nbsp;
Course completions are tracked via redemption of the Achievement Code provided to every student taking your official Microsoft course. Those values are reflected in your Partner Center Training Services Partner dashboard. The dashboard is updated once per month, to reflect the prior completed month. The next refresh will be in mid-April for data through March.&nbsp;
Achievement Code and MTM survey information is in the Get Started collection.&nbsp;

If you have any further questions after you review the materials, please let me know.&nbsp;

hamras · Answer

Dear DanDonohue​&nbsp;Thank you for your response and for sharing the courseware details.I would like to clarify my understanding: to obtain the courseware points, we can deliver the courses listed under the courseware title plan right? That means we can use the existing courses available on the Microsoft Learn platform, or is it mandatory to create custom course content from scratch for this requirement?As I am new to the Training Services Partnership program, I would appreciate your guidance on this process.

dandonohue · Answer

It's using the courseware from the Title Plan and Microsoft Learn. You generate achievement codes from the Learn course page that are tagged to your partner ID. Custom content would not require achievement codes and would not receive course completion credit as it is not "official" Microsoft courseware.&nbsp;

julian_sharp · Answer

The courses are are listed on the Courseware Title Plan and are the courseware is available to MCTs on the Learning Download Center.
You should not be created your own content.

jillarmourmicrosoft · Answer

DanDonohue​&nbsp;

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Microsoft Training Services Partner Designation – Courseware & Completion Tracking Guidance Needed

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