Forum Discussion
MicrosoftAre You Having Achievement Code Issues?
July 24 - Deployment of fix is now scheduled for Monday, July 27th.
July 23 - Fix has been delayed while other fixes occur at the datacenter level. Awaiting details on a new timing for the fix. Will update here when I know more.
July 22 - Fix should start rolling out tonight. Please check the course page for the achievement code button (Hit crtl + r to refresh). Please let me know if you still do not see the button after July 23. Thank you.
July 18 - Good news today. Engineering has determined the issue, and a fix is coming in the early days of next week. I'll keep you updated when we get the fix implemented. Thank you for your patience.
July 15 - our engineering team is not seeing a widespread outage on their side, but they are continuing to investigate. If you are still experiencing an outage please send me a private message (please do not post any PII directly in this thread) with the following:
- Your partner organization name (+ MPN ID if you know it)
- Email address you're using to log into your Admin account on Learn
- Which courses you were previously able to generate codes but no longer can (examples, doesn't have to be all of them)
- Approximately how long you have not been able to generate the codes
I plan to update this thread every 2 days while we investigate the issue. Thank you!
July 13 - thanks to all that shared their current achievement code issues. The team continues to investigate but no current time to resolution.
July 1 - Hi all, I've seen a few posts regarding sudden issues in generating achievement codes. If this is an issue for you can you please reply to this with the course you're trying to generate and the approximate time you tried to generate? Trying to determine the scope of the problem.
If you previously had an issue but it appears to be resolved now, please let me know that as well.
Thanks,
Dan
34 Replies
Hi
As of 22 July, we are still experiencing the same issue. Could you please assist us in resolving it as soon as possible?
This issue is impacting our operations, and we must meet our renewal KPI targets as TSP Partner.
We would appreciate your urgent support.
- DanDonohue
Please see my July 23 update. I will continue to update this thread as the fix evolves.
I found the achievement code (ex: https://learn.microsoft.com/zh-tw/users/me/achievements?redeem=54JQLY ) is some different than it used to be. The partnet ID part is missing in the code.
Is this form correct?
Alex
- DanDonohue
Not sure what you mean by "found". Achievement codes are generated with copy that ties the redemption back to the partner that generated it. The code you shared would not be credited to any specific partner.
I found the generated achievement code (ex: https://learn.microsoft.com/zh-tw/users/me/achievements?redeem=RPV997 is something different than it used to be. No partner ID in this code requesting URL,
Is this form correct?
Alex
The "Generate Achievement Code" button has disappeared from my account, so I am unable to generate Achievement Codes.
I've tested in multiple browsers and also in Incognito/InPrivate mode, with the same result.
Could you please confirm if this is a known issue and provide any update on when a fix will be available?
Thank you for your assistance.
- DanDonohue
Hello - please see my update for July 23.
I'm unable to generate Achievement Codes for any of the courses I have tried.
Hi Dan, we can’t generate any more codes. The button is missing. What can we do? Best regards, Karen
QA - still unable to create MD102, MS4018, AI901, SC900 for urgent courses but there are many others i have tried and cant do those either
have tried all the usual, log in and out , clear cache etc no difference , have been able to do PL300 and DP605 but thats all
Hi!
I am unable to get an achivement code for AB-731, AI-900 (https://learn.microsoft.com/en-us/training/courses/ai-901t00), AZ-040 (https://learn.microsoft.com/en-us/training/courses/az-040t00), DP-3014 (https://learn.microsoft.com/en-us/training/courses/dp-3014) DP-600 (https://learn.microsoft.com/en-us/training/courses/dp-600t00) DP-602 (https://learn.microsoft.com/en-us/training/courses/dp-602t00)MB-310 (https://learn.microsoft.com/en-us/training/courses/mb-310t00) MD-102 -https://learn.microsoft.com/en-us/training/courses/md-102t00?WT.mc_id=ilt_partner_webpage_wwl&ocid=6226658#study-guide -MS-4017 https://learn.microsoft.com/training/courses/MS-4017?WT.mc_id=ilt_partner_webpage_wwl&ocid=6226658#study-guide - MS-4018 (https://learn.microsoft.com/training/courses/ms-4018?WT.mc_id=ilt_partner_webpage_wwl&ocid=6226658#study-guide) - MS-4021 (https://learn.microsoft.com/training/courses/ms-4021?WT.mc_id=ilt_partner_webpagewwl&ocid=6226658#study-guide) - MS- 4023- (https://learn.microsoft.com/training/courses/ms-4023?WT.mc_id=ilt_partner_webpage_wwl&ocid=6226658#study-guide) -- SC-200 (https://learn.microsoft.com/training/courses/sc-200t00?WT.mc_id=ilt_partner_webpage_wwl&ocid=6226658#study-guide) -- SC-5008 (https://learn.microsoft.com/training/courses/sc-5008?WT.mc_id=ilt_partner_webpage_wwl&ocid=6226658#study-guide)
Please let me know if you need additional information.
Thank you!
Hi
do we have an update on when this will be fixed please ?
Hi, the achievement code button is missing for DP-750, MS-4019, MS-4023 & AI-103.
Also, for some course when the participants are trying to redeem the code, it gives an error PL-500
