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DanDonohue's avatar
DanDonohue
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Jul 01, 2026

Are You Having Achievement Code Issues?

July 18 - Good news today. Engineering has determined the issue, and a fix is coming in the early days of next week. I'll keep you updated when we get the fix implemented. Thank you for your patience. 

 

July 15 - our engineering team is not seeing a widespread outage on their side, but they are continuing to investigate. If you are still experiencing an outage please send me a private message (please do not post any PII directly in this thread) with the following: 

  • Your partner organization name (+ MPN ID if you know it)
  • Email address you're using to log into your Admin account on Learn
  • Which courses you were previously able to generate codes but no longer can (examples, doesn't have to be all of them)
  • Approximately how long you have not been able to generate the codes

I plan to update this thread every 2 days while we investigate the issue. Thank you!

 

July 13 - thanks to all that shared their current achievement code issues. The team continues to investigate but no current time to resolution. 

 

July 1 - Hi all, I've seen a few posts regarding sudden issues in generating achievement codes. If this is an issue for you can you please reply to this with the course you're trying to generate and the approximate time you tried to generate? Trying to determine the scope of the problem. 

If you previously had an issue but it appears to be resolved now, please let me know that as well. 

 

Thanks,

Dan 

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