Forum Discussion

Microsoft

Sep 05, 2025

Access Restricted Error On Partner Center Dashboard

Hi all, As mentioned in the last community call, we're seeing some users get an "Access Restricted" error when they try to access the Training Services Partner dashboard on Partner Center. This is...

ILT

Learning community call

Partner Program

Training Services Partner

AMcMillon

MCT

Dec 04, 2025

I am experiencing Access Restricted messages again. Should I re-apply?

DanDonohue

Microsoft

Dec 05, 2025

No. Can you try accessing from a private browser? We have reports of partners who were able to access that way. This is an issue our engineering team continues to investigate.

AMcMillon
MCT
Dec 06, 2025
Dan,
Normally, I would use either Chrome or Edge in private mode;but, this time, I used private mode in Firefox, which I had not done before and was able to access the page. I was able to access the page in Edge private mode after I reset that browser; but, Chrome in incognito still failed. I will reset it and see what happens. By the way, I always access it using Chrome in incognito mode; but, it just recently started to fail.
- DanDonohue
  Microsoft
  Dec 12, 2025
  Thanks for the update AMcMillon. We'll continue to investigate those instances that are escalated and hopefully get a system-wide fix soon.