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Windows Hello for Business 0x80090010 NTE_PERM
Hi all, I'm encountering an issue with Windows Hello for Business on the latest version of Windows (July 2025 update). The setup process fails during initialisation, and no biometric or PIN options ...
Microsoft has a service health bulletin for this issue now - https://admin.cloud.microsoft/?#/windowsreleasehealth/knownissues/:/issue/WI1121302
Not sure if it's the proper way to fix it yet or not, but this did resolve it for me on a test device.
Even though we’ve had Passport for Work enabled via Intune policy (and it’s been working flawlessly for a while) I manually set the following registry key on the device — and it worked:
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\PassportForWork]
"Enabled"=dword:00000001
Thank you, it has made the error disapear. However, after the PIN is set, this sign-in option now has a message 'This option is currently unavailable' and you have to you the password to sign-in.