Forum Discussion
Windows Hello for Business 0x80090010 NTE_PERM
- Jul 30, 2025
Microsoft has a service health bulletin for this issue now - https://admin.cloud.microsoft/?#/windowsreleasehealth/knownissues/:/issue/WI1121302
Not sure if it's the proper way to fix it yet or not, but this did resolve it for me on a test device.
Even though we’ve had Passport for Work enabled via Intune policy (and it’s been working flawlessly for a while) I manually set the following registry key on the device — and it worked:
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\PassportForWork]
"Enabled"=dword:00000001
- Simon_JonesSep 05, 2025Copper Contributor
Thanks that has worked soon as added about and rebooted set face and pin fine all good on reboot
on options to sign in.Been a pain with new builds not being able to set them sine July update
- polish_dawidAug 01, 2025Copper Contributor
Thank you, it has made the error disapear. However, after the PIN is set, this sign-in option now has a message 'This option is currently unavailable' and you have to you the password to sign-in.
- Laurie_AldamJul 26, 2025Brass Contributor
Thanks, I will give that a try. I've also just realised that I cannot recreate this issue inside a virtual machine, so I am wondering if this problem could be hardware specific.