Forum Discussion

MartijnElfers's avatar
MartijnElfers
Steel Contributor
Feb 16, 2024

NCE enforcement - FROM SA promotion still renew in legacy CSP

With the auto migration from Legacy CSP towards NCE, Microsoft is moving all Legacy subscriptions towards NCE of course. These Legacy subscriptions will show "Auto renews on" if they auto migrate towards NCE, or "Expires on" if they are terminated and not auto migrated towards NCE. 

 

Lots of old D365 promotions were available in Legacy CSP, such as the FROM SA FROM VL/DPL promotion. Looking into Partner Center, we can see that these subscriptions don't show an "Expires on", thus will still renew.  

 

How would this actually work? 

  1. Does this mean these subscriptions will auto migrate towards NCE?
    • If the subscriptions are migrated towards NCE, how is this handled by Microsoft? 
    • Will they auto migrate towards regular priced SKUs in NCE, or do they keep their promotion? I really doubt this. 
  2. Or will these subscriptions still renew in Legacy CSP?
    • This sounds weird to me, as Microsoft is forcing everything towards NCE. 

 

This promo SKU is not addressed in the CSP Offer Retirement Guide, thus it's unclear what will actually happen with these subscriptions. 

Any insights or thoughts? 

 

Cheers,

Martijn

 

  • LicensingConcierge1's avatar
    LicensingConcierge1
    Feb 19, 2024

    Hi Mikhail_Bloomfield

     

     

    Some subscriptions are not eligible to migrate to NCE. For example, the documentation states that Partners with DEPR legacy offers can't purchase new subscriptions, but their existing subscriptions continue to function and renew - Migrate subscriptions to new commerce - Partner Center | Microsoft Learn

     

    Over time, all subscriptions will be in NCE since Legacy will eventually go away, so keep an eye out for future migration announcements.

     

     

     

    If this reply answers your question, please Accept as the solution to help the other members find it more quickly. Otherwise, please let me know if you need further assistance on this topic.


    Regards,

    Microsoft CSP Licensing Concierge

  • Hello MartijnElfers 

     

    Please CIL:

    How would this actually work? 

    • Does this mean these subscriptions will auto migrate towards NCE?   Correct. Since managing customers' business on two platforms (legacy & NCE) is burdensome & in response to partner requests for help, Microsoft will begin migrating commercial legacy seat-based subscriptions to new commerce starting on the date of subscription renewal. For more details, please revisit the July announcement -  July 2023 announcements - Partner Center announcements | Microsoft Learn 
    • If the subscriptions are migrated towards NCE, how is this handled by Microsoft? (see response above as well as Migrate subscriptions to new commerce - Partner Center | Microsoft Learn)
    • Will they auto migrate towards regular priced SKUs in NCE, or do they keep their promotion? I really doubt this.  Migration does not affect an offer's eligibility to qualify for an available new commerce promotion. A new commerce promotion is applied to the created new commerce subscription after migration as long as the promotion eligibility requirements are met.  For more information on promotions and identifying promotional eligibility, see new commerce experience promotions.  In short, Partners can get details about which legacy offers map to the new commerce product SKUs by reviewing the NCE Mapping tab in the new commerce offer matrix

     

    • Or will these subscriptions still renew in Legacy CSP?  That depends. Base subscriptions not eligible for migration & not in the CSP offer retirement guide renew to new legacy terms. Otherwise, the subscription will migrate to NCE & subsequently renew in NCE. Overall, Microsoft-led migration is no different than a partner-led migration, so please review the existing migration docs - Migrate subscriptions to new commerce - Partner Center | Microsoft Learn
    • This sounds weird to me, as Microsoft is forcing everything towards NCE. Correct, migration is to NCE. As a friendly reminder, beginning FY24, Microsoft is will begin preparing for the retirement of the CSP legacy commerce platform. One of these two steps is CSP commercial legacy subscription migrationsJuly 2023 announcements - Partner Center announcements | Microsoft Learn
    • This promo SKU is not addressed in the CSP Offer Retirement Guide, thus it's unclear what will actually happen with these subscriptions.  (see bullet point 3)

     

    Note: While Microsoft will auto migrate, you are encouraged to proactively migrate your customers. Find resources to help manually migrate customers to new commerce on the Migrate subscriptions to new commerce page & by following the steps outlined in Partner Center.

     

     

    Hope this clarifies! :smile:

     

     

     

    If this reply answers your question, please Accept as the solution to help the other members find it more quickly. Otherwise, please let me know if you need further assistance on this topic.


    Regards,

    Microsoft CSP Licensing Concierge

    • Nick_Beacroft's avatar
      Nick_Beacroft
      Steel Contributor

      Hi Martijn, I do not think these legacy offers will migrate to NCE.
      Some of our customers have legacy D365 promo offers and they are ineligible for migration to NCE.

       

      Download your NCE Migrations report from the Customers page in Partner Center.
      The MigrationEligibilityStatus column will confirm this.

       

       

      • MartijnElfers's avatar
        MartijnElfers
        Steel Contributor

        Nick_Beacroft 

        That was a good one Nick, didn't check that yet. Checked the file and got this as reason: 

        MigrationEligibilityStatusMigrationIneligibilityReasons
        Ineligible

        Subscription [...] cannot be migrated to New Commerce

        because there is not a valid migration path for this offer yet.

         

        So these 'FROM SA FROM VL/DPL' subscriptions won't migrate towards NCE, as they are ineligible, and it doesn't state it won't renew. 

        So will they still renew in Legacy CSP with their promotion? 

         

        Seems like what Mikhail mentioned is correct then: "It sounds like some very old promos not eligible for migration & not in the CSP offer retirement guide can renew indefinitely, unless partner intervenes."

         

        But this is kinda weird to me and does not correspond with: "Since managing [...] two platforms (legacy & NCE) is burdensome [...] Microsoft will begin migrating commercial legacy seat-based subscriptions to new commerce starting on the date of subscription renewal."

        @licensingcongierge1; can you confirm the assumption of Mikhail? That these promotions can just renew indefinitely in Legacy CSP? 

    • Mikhail_Bloomfield's avatar
      Mikhail_Bloomfield
      Brass Contributor

      LicensingConcierge1 

       

      Hi can you please expand on this point:

      • Or will these subscriptions still renew in Legacy CSP?  That depends. Base subscriptions not eligible for migration & not in the CSP offer retirement guide renew to new legacy terms. Otherwise, the subscription will migrate to NCE & subsequently renew in NCE. Overall, Microsoft-led migration is no different than a partner-led migration, so please review the existing migration docs - Migrate subscriptions to new commerce - Partner Center | Microsoft Learn

       

      What does it mean if a base subscription on old promo renews to 'legacy terms'? That there are no changes and old promo continues? For how long? It sounds like some very old promos not eligible for migration & not in the CSP offer retirement guide can renew indefinitely, unless partner intervenes.

      • LicensingConcierge1's avatar
        LicensingConcierge1
        Icon for Microsoft rankMicrosoft

        Hi Mikhail_Bloomfield

         

         

        Some subscriptions are not eligible to migrate to NCE. For example, the documentation states that Partners with DEPR legacy offers can't purchase new subscriptions, but their existing subscriptions continue to function and renew - Migrate subscriptions to new commerce - Partner Center | Microsoft Learn

         

        Over time, all subscriptions will be in NCE since Legacy will eventually go away, so keep an eye out for future migration announcements.

         

         

         

        If this reply answers your question, please Accept as the solution to help the other members find it more quickly. Otherwise, please let me know if you need further assistance on this topic.


        Regards,

        Microsoft CSP Licensing Concierge

Resources