Setup, licensing and onboarding | Microsoft Community Hub

Forum Widgets

Latest Discussions

Do we need viva insight advance license fo
Do we need Viva Insights Advanced licenses for aat least 50 users to access the Manager Effectiveness report, or is it sufficient to have just one Viva Insights Advanced license for an Insights Analyst to create and share the report?
Solved
namita
Copper Contributor
Jul 07, 2025
Set-up and deployment
171Views
0likes
4Comments
Viva Insights Outlook Add-in is Missing in OUtlook
We purchased a couple of Viva Insights license to test. I assigned the roles and enabled the Outlook add-in but it is not showing up in the OUtlook Toolbar. Did I miss a step? We can't find the Outlook Add-in in the store to deploy it either. We are in the GCC. Can someone help us get the Viva Insights for Outlook Add-in showing in our Outlook desktop? Thank you.
Solved
HmeltonAppDev
MCT
Apr 04, 2025
Set-up and deployment
756Views
0likes
1Comment
Can't remove Viva Insights Outlook Add-on
I've turned on Viva Insights in Teams and have even tied our SharePoint Intranet to it. But every email message in Outlook, whether classic or new, has a Viva Insights button in the button bar - and I'd like to remove it. In fact, I don't even see where I added it. It's not selected in the M365 console. I can't remove it in the Manage Apps area in Outlook - and if I edit the button bar - it comes back again. Suggestions?
Solved
AdamK_DC
Brass Contributor
Aug 29, 2024
Set-up and deployment
4.2KViews
0likes
9Comments
Why Is Multi-User Mode Not Working in Quick Books?
I’m experiencing issues with multi-user mode in Quick Books. It’s not working as expected. What can I do to fix this problem?
Andrew23MCastillo
Copper Contributor
Jul 26, 2024
Personal Insights
315Views
0likes
1Comment
How Do I Resolve Quick-Books Error PS036 When Downloading Pay-roll Updates?
I am encountering Quick-Books Error PS036 whenever I try to download pay-roll updates. This error prevents me from completing the update process, and I'm unsure how to resolve it. I've checked my pay-roll subscription status and tried restarting Quick-Books, but the issue persists. Could someone provide detailed steps to fix Error PS036 and successfully download pay-roll updates? Any advice or solutions would be highly appreciated!
MarkJScarberry
Copper Contributor
Jul 19, 2024
Personal Insights
Use Cases
298Views
0likes
1Comment
Why is my tax table not updating after the latest software update?
After the latest software update, my tax table is not updating properly, and it's affecting my pay roll calculations. What could be causing this issue, and what steps can I follow to fix it and ensure that my tax table updates correctly for accurate pay roll processing?
Solved
gukujado
Copper Contributor
Jul 18, 2024
Extensibility
Use Cases
332Views
0likes
1Comment
Viva insights- Analytics
Unable to access "https://analysis.insights.viva.office.com/' even after proper roles are assigned Below is the error
VigneshKrish
Copper Contributor
Apr 12, 2024
Set-up and deployment
263Views
0likes
0Comments
the offer that you want is unavailable.
They have provided us with a link to try viva insights and it gives us the following error. We have tested with several administrator accounts, several browsers, in private, and a global user admin created ex-process. without results. " the offer that you want is unavailable. this might be caused by one of the following reasons" (the country is Spain)
casticod
Copper Contributor
Mar 19, 2024
Set-up and deployment
505Views
1like
1Comment
Features of Viva Insights plan included in E5
Could someone please clarify the features of Viva Insights that come with M365 E5 license? I can see 'Microsoft MyAnalytics (Full)' plan is included in E5 bundle. Does this include team manager and organisation insights? That is not clear. On https://www.microsoft.com/en-nz/microsoft-viva/pricing, under Viva Insights, it appears add-on licensing is needed for these features. However, under Environment Requirements, it's specified 'MyAnalytics (Full) is included in E5 whereas 'Insights by MyAnalytics" is included in enterprise plans which i assume is E3. Question then becomes, what is the difference between MyAnalytics (Full) and 'Insights by MyAnalytics' plans.
Solved
Gurdev Singh
Iron Contributor
Feb 27, 2024
Set-up and deployment
1.7KViews
0likes
1Comment
Does Viva Insights get data from online archive mailboxes in Outlook?
Does Viva Insights get data from online archive mailboxes in Outlook? In my current engagement, the customer is going through data migration and migration data from Outlook on-prem to EXO. The mailbox history will set in the achieve mailboxes in Outlook. Will Viva Insights able to process the historical data from achieve mailboxes in Outlook? Thanks
Vivienne_Ting
Microsoft
Feb 19, 2024
Set-up and deployment
349Views
0likes
0Comments

Resources

Tags

Set up & onboarding15 Topics
Set-up and deployment12 Topics
Admin settings10 Topics
privacy10 Topics
Documentation & support6 Topics
Miscellaneous4 Topics
Personal Insights4 Topics
setup2 Topics
onboarding2 Topics
Use Cases2 Topics