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Error when using Viva Learning to disclose content to employees
We are an organization with approximately 400 employees that have an E5 license. (meaning people should be able to acces internal learning paths/content through Viva Learning. As such we want to disclose an internal security awareness training listed on SharePoint through Viva learning. For some reason our admins can open the security awareness training but our employees get an error stating the employee can not watch the content through viva and that they need to contact the admin: All content is publicly accessible for all employees through our own SharePoint environment. Co-Pilot does not provide an answer? The error message does not disclose what the admin should change. How can we fix this?MarnixMoorAug 20, 2025Copper Contributor68Views0likes1CommentTeams - Viva Learning - Add to Calendar Error
Hi everyone, we have the Viva Learning module active in the on-prem teams app. Our Viva Learning is connected to Linkedin Learning. We use an on-prem Outlook exchange. When viewing a course and attempting to use 'add to calendar', we receive an error: "Not able to fetch the event details. Click on Add to calendar to try again". Any thoughts on what might cause this error? There is no error code or additional details.stevenpleahyJun 26, 2025Copper Contributor35Views0likes0CommentsUnable to see created academies
The academy I created, following the steps provided by Microsoft, is not able to be viewed by anyone in the organization, despite it being made available to all learners. Not sure what to do here, can anyone help?AshleyConcertJun 03, 2025Copper Contributor29Views0likes0CommentsCan't see the Learning Paths button on the left menu of admin tab in Viva Learning
Hi, Can anyone advise why I cannot see the Learning Paths button on the left menu of admin tab in Viva Learning. I already have a Viva Suite license and correct permission assigned (knowledge admin). I would appreciate any advice.hithere_ntd65May 15, 2025Copper Contributor103Views0likes1CommentCan't complete "Intro to Prompts" in Copilot Academy – item marked as inactive or deleted
Hi everyone, I'm going through the Microsoft Copilot Academy inside Viva Learning, and I'm stuck on Intro to Prompts. It shows up as In Progress, even though I've completed all visible modules within the learning path. When I open the learning path, I see a message on some items saying: "Couldn’t load as this item is inactive / deleted" This seems to be preventing me from completing the full path. I've included a screenshot to show what it looks like. Has anyone run into this? Is there a way to force completion or mark the learning path as done if the missing items are no longer available? I was directed here from the Answers Forum: https://answers.microsoft.com/en-us/msoffice/forum/all/cant-complete-intro-to-prompts-in-copilot-academy/780e41d4-501e-4f8b-92b9-6dfaabe8b563?messageId=04223935-24c6-4b56-99ae-9146fb94cf51 Thanks in advance!considerITmanMar 31, 2025Copper Contributor102Views0likes1CommentViva Learning Home Screen Provider Not Recognized
The Viva Learning Home screen does not recognize the provider, so the content is not displayed on the screen. The connection to the SharePoint site is normal. However, the content does not come out on the home screen because the provider is not recognized. Please let me know the solutionangelawonNov 22, 2024Copper Contributor156Views1like4Commentserror adding Workday as a provider
Hi Community, Your help is much appreciated. I am experiencing this issue while adding Workday to list of providers into viva learning. Any suggestions on how to resolve this or if anyone has experienced this before? ThanksMahakJainSPAug 22, 2024Copper Contributor413Views0likes3CommentsViva Learning as an activity source
Hello, I'm exploring options to create a custom learning management system for my company. The first thing I would like to do is to pull data from Microsoft Viva Learning via the Microsoft Graph API, for example to see which courses the employees have completed. The next step will be to write that data on a SharePoint site. However, the https://learn.microsoft.com/en-us/graph/api/resources/viva-learning-api-overview?view=graph-rest-1.0 described in the docs seem to implicate that the data should only flow from the LMS to Viva, and not in the opposite direction. Since Viva Learning has a UI for searching for and completing courses, I would like to use that activity data into my custom LMS. Is this use case possible and does it make sense? Thank you in advanceBrunoTronApr 26, 2024Copper Contributor484Views0likes1Comment
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