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Data Retention for Former Employees
How are other organizations configuring the Viva Glint's ‘Retain survey responses and identifiable data for deleted users’ settings? Are you retaining former employees' identifiable information for historical reporting, or deleting their data when they leave? What factors did you consider when making the decision?
Manager hierarchy in live survey results not showing
Hello, I recently launched a survey on June 10th. As an admin, I can see the live results coming in and noticed that the exec/VP data isn't listed under "Demographic breakdown by Attribute - Manager Hierarchy" on the results dashboard. Instead, it just lists "All". So essentially, no roll up data is coming in. We recently had a CEO change. An admin went into settings in Glint to update the Top-Level Manager to the new CEO, but is there anything more we needed to do beyond that? I have a hunch that the lack of roll up data is because something is broken in the hierarchy due to the CEO switch. The survey is live until July 1. Can someone help guide me on how to fix this so we can see hierarchy roll up data? Is this even a problem because of the CEO change?
Multi-level response options for a single Likert-scale item
I would like to explore whether Glint allows configuring a single survey statement with multiple sub-responses at different organizational levels, each using the same Likert scale. For example: Statement: “In my experience, collaboration is effective.” Response requested at multiple levels: At the organization level (1–5 Likert scale) At the division/department level (1–5 Likert scale) At the team level (1–5 Likert scale) In other words, instead of creating three separate items, is it possible to structure one statement with sub-questions (or nested response options) tied to different organizational levels, all using the same agreement scale?
Feedback on Glint Survey User Interface
I don't know where this really belongs, because there isn't any obvious feedback location. On the off chance someone has an in with the product team: I just completed a Glint survey for my company, answering questions about another employee's performance on a 5-point scale, with the opportunity to add comments for each answer. I absolutely hated the web interface. Three big problems, and I don't know how much is standard for this survey tool and how much is correctable by the survey creator. (1) There were 22 questions and you saw each one only after answering the previous one. I know this is pretty standard for web surveys, and when each question is independent of the next it can make sense so that the user doesn't skip a question unintentionally or get lost, but for evaluating a complex thing like a person's performance I want to see all the questions and then go back and figure out what to say and where to say it. I would much rather have a page with all questions at once. My solution was to answer each with a non-committal average and then go back and figure out my true answer for each. (2) Way too much white space. A lot of scrolling up and down to read and re-read and answer. At least I had a mouse. If I was doing this with a touch pad or on a touch screen I would have skipped it entirely. (3) The comment button for each question was below the 5-point scale. If you hovered over #3 the comment button would show there, if you hovered over #4 the button would be there. Fine. Then you click on #4 and if you tried to click on the comment button you found that the survey had moved to the next question and your were commenting on the wrong question, so you had to delete your comment and scroll back up to the previous question where you wanted to comment. UI fail. Thanks for reading!
Error when updating employee IDs
I'm attempting to do a bulk upload and update our employee IDs, because we got a new HRIS system, so I want everyone's new ID to be reflected. WE have a large org (20,000+ employees) and when I the bulk update, I get 1,000+ errors. All are the "DUPLICATE_ID" code, and it looks like because someone's new ID is the same as someone's old ID... is there an easy way to fix these in bulk without manually fixing all 1,000+ one by one?Multi-level response options for a single Likert-scale item
I would like to explore whether Glint allows configuring a single survey statement with multiple sub-responses at different organizational levels, each using the same Likert scale. For example: Statement: “In my experience, collaboration is effective.” Response requested at multiple levels: At the organization level (1–5 Likert scale) At the division/department level (1–5 Likert scale) At the team level (1–5 Likert scale) In other words, instead of creating three separate items, is it possible to structure one statement with sub-questions (or nested response options) tied to different organizational levels, all using the same agreement scale?
Literature on Validation of Survey
Some of our insurance plans are requesting more technical information related to the glint patient safety pulse survey to demonstrate that it is "a psychometrically sound, scientifically validated instrument.” I am not seeing any references on the website or discussion boards related to any technical report that shows the validation that was done related to the GPS questions. Where may we find this level of information?
Impact of having detailed numeric survey data in Glint
Hi everyone, I oversee the HR Analytics team at my company, and we’re evaluating a potential change to our Glint employee experience survey. Specifically, we’re considering giving two members of my team access to detailed numeric data at the individual level to support more advanced lifecycle analyses. Importantly, this access would not include any comment data - only numeric responses. Has anyone else made this adjustment? If so, did you notice any impact (positive or negative) on employee participation rates? Appreciate any insights or experiences you can share! Steve
Hiding Live Survey Results During Active Surveys in Viva Glint
I'm looking to find out if it's possible to hide the live survey results while the survey is running. Specifically, we want only the admins to see the participation rate, but the engagement scores should be hidden for all users, including admins, until the survey closes. Has anyone implemented this setup before?Changing the Elements of the Engagement Index
Glint's default Engagement index is a combination of eSat and Recommend items. Is it possible to change this formula? Can we choose different items/questions to be the ingredients in our company's Engagement index? If it is possible to do configure this, how do we make that change, and what would happen with benchmarks for Engagement? Thank you, anyone, for being willing to chime in!