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Surface 5 needs a specific domain e-mail to be used.
I customer brought in a Microsoft surface 5 laptop that had no operating system. I could not install windows 10 or 11. Then I found out from one of the microsoft community that this laptop lags the basic in-built system. So I downloaded and made a bootable USB. I brought it to factory setting level. Then login wanted a non-personal e-mail address. So I created a registered a domain name and e-mail. Now the login says it is not the specific domain name. My client bought 3 such laptops in an auction. These laptops were sold to a particular organization. So it expecting to use a particular doamin name in username e-mail. How do I find as to what that should be? All help will be appreciated.
Can’t get warranty support from MS
I have a Surface Pro that has a bad touch screen and is still under warranty. I called the support number and must provide a serial number. At that point the system says it “may be out of warranty” and to go to “surface.com/support.” I have gone to that site and filled out the form, but no response. I keep trying to call, but I never get to anyone. I am extremely frustrated that I have a MS device, purchased directly from MS, and can’t get a warranty repair started! Like many of you, I use this daily and need it working. Can anyone please direct me what can be done? Thank you.
Surface pro 5 charging port
I have a Microsoft surface pro 5. It was charging fine but then it's stopped. I figured this was because of smart charging activating but then the battery drained and it took a whole day to charge again but after it stopped charging yet again it's been a while not still not charging. I checked the charging port and found two pins are bent towards the inside. My question is can it still charge if the remaining 10 pin are fine and in contact with the magnetic charger or do I have to replace the port
Surface "3" compatible keyboards
I just purchased a Surface 3 and I'm trying to find a Bluetooth keyboard / TouchPad for it that is magnetic. I do not want a keyboard that connects using the Pogo pins! When searching online there are countless keyboards for the Surface pro 3/4/5.... that are Bluetooth (non pogo pin). But I cannot find anything that says it's compatible with the "Surface 3"... Does anybody know if any of these keyboards will attached to my Surface 3 slot?Colour Printing
My Surface has lost the ability of printing in colour. It shows colours on the screen, but when i am printing, then it turns out black/grey. It has nothing to do with the printers, my wife use a Thinkpad and has no problems with colour printing. Appreciate comments and help. Brgds Svein77
