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Partner profile
Does anyone know who to talk fix your business profile on AppSource. We don't show up under a lot of filter options including country, 2 of our 3 designations, professional services and industries. It is really limiting the chance to be found. I've talked to the support team and they've said it's based on algorithms and that not all partners will get profiled. Does anyone have a contact or ideas for how to impact the search results?Broken Benefits
As a Solution Partner in good standing, One of the "benefits" is Microsoft Product Support, In fact, when our clients have issues only questions submitted here will get answered. Problem is, the instructions say: While steps 1 and 2 are easy, when trying to accomplish step three, for a benefit in which we are entitled, we get this when going to the customer page. Can someone please explain to me HOW I'm supposed to add my customer to get support? This seems like a clear breach of benefits. To pre-answer some your questions: I'm a global admin on this domain, I have all partner administration roles assigned to me.
Cpor Microsoft Information protection
Hi, I have notices an issue recently that all of our cpor claims for Microsoft Informaton Protection shows as 0 paid avialiable units and 0 Monthly Active Users. Even though the customers have licenses that includes MIP and have MIP deployed. Have any one else experianced this problem and how have did you solved it? So far Microsoft haven't been that helpful. For us it's really important with these cpor claims in regards to our partnerships with Microsoft. Br, Henrik
Non-Incentivized Recognition - CPOR Claims
Hello, I hope this is the right discussion group for this. Could someone please tell me if the non-incentivized recognitions for CPOR Claims (both revenue association and usage association) means the recognition is reflected in the scoring for Solutions Partner Designation? If not, in what way is the association recognized? Thank you in advance.Getting benefits from Solution Designation without purchase
Moving from legacy Microsoft Silver / Gold legacy benefits to new benefits is missing a lot in Azure subscription benefit. So basically I need to purchase both - Partner Success Expended Benefits AND the Solution partner designation , or just one? I need Azure us much as I can get.
Two MS partners supporting one customer, but only one gets recognition for MAU growth !!
Hi community, I was very surprised to learn that for the given scenario below, a MS partner will get not any recognition for deployment and MAU growth. This was confirmed by MS Partner Support. Do you have similar experiences? Ralf Scenario: 1. Customer C has two MS partners: partner p1 provisions all licences, partner p2 deployed the D365 CE solution and provides ongoing enhancements and BAU support. 2. The license agreement is CSP (not EA!) Recognition of each partner's work: 1. Partner p1 gets recognition for Net Customer Add (CSP) and for MAU growth (that's ok) 2. Partner p2 gets no recognition at all, neither for deployment nor for MAY growth (surprise, surprise) In other words: The work partner p2 is doing to drive adoption and growth is not viable from a partner's membership perspective; partner p2 should consider handing over the work to another partner.
