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File Explorer is slow when traversing files synced with OneDrive
Hello team, I have this customer who have this AVD deployment in production, they are managing with Nerdio and they recently move their storages to Azure NetApp. Event with this very optimized environment they are facing one specific issue with the OneDrive synced folders. They created this video that explains the issue in details. They also opened a support ticket, but they didn't help with this issue. They are facing that for a while and they are asking for more assistance. If anyone could have any clue would be great! A video demonstrating the issue can be found here: https://rivier.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=203b5b74-07d9-4ec1-8da0-b02a015a0e18(the demonstration starts at the 2m10s mark). Thank you!sandrocpereiraDec 12, 2024Microsoft8KViews2likes67CommentsAudio issues when using New/or Old Teams in Win10/Win11 AVD
Hi - In the past month or so our users have been reporting strange audio issues.Not present for a year or so before. A user can hear music in AVD and local device, then take a teams call ok. Once hung up the next call User cannot hear the caller but caller they can hear the user. In this state music stops working in AVD, and on local device. We have found if the user disconnects AVD local audio starts working again, and once reconnected to AVD audio/calls work again. We get this in AVD - We have two environments Win10/old teams AND Win11/new teams. (All up to date) And it occurs in both. We have been using a variety of BT dongle Jabra headsets (all up to date) and doesn't appear to relate to device type. We are latest Remote Desktop Client version however happened on previous version or two also. Any advise or similar stories will be helpful. We are pulling our hair out when staff complaining and bad look to customers.PaulStirlingDec 12, 2024Brass Contributor5Views0likes0CommentsAzure Virtual Desktop - Select Displays - Primary Monitor Settings
We have employees that use laptops and wish to exclude their laptop screen when using the Windows Remote Desktop application (msrdcw.exe). We've changed the display settings in the desktop environment to use the two monitors but seem to have issues with controlling what screen is deemed 'Primary' when logging in. Remote Desktop rather than using the monitor defined as primary on the client PC. it is instead seemingly just assigning the primary to next monitor based on the numeric value assigned in the Display settings menu. (If Monitor 1 is not used, primary is set to Monitor 2, and so on). Since I have no real way to control what monitor is assigned which number in display settings. Is there plans or options available to control what screen becomes 'Primary'.Jeff_HeathmanDec 10, 2024Copper Contributor6.3KViews1like3CommentsPrinter Backup FSLogix
We are trying to get our printers to backup and restore with FSlogix. A user installs a printer from our Pritnerlogic site. However after logoff and a new machine is spun up, that printer is no longer installed. Looks like FSlogix is not backing that up. We have tried a custom XML, but no luck so far. Has anyone had luck getting FSlogix to backup printers? <!--!IncludeRegistryTrees--> <Include>HKCU\Printers</Include> <Include>HKCU\Software\Microsoft\Windows NT\CurrentVersion\Devices</Include> <Include>HKCU\Software\Microsoft\Windows NT\CurrentVersion\PrinterPorts</Include> <!--!IncludeIndividualRegistryValues--> <Include>HKCU\Software\Microsoft\Windows NT\CurrentVersion\Windows\Device</Include> <Include>HKCU\Software\Microsoft\Windows NT\CurrentVersion\Windows\UserSelectedDefault</Include> </FrxProfileFolderRedirection>ChrisE1991Dec 09, 2024Copper Contributor83Views0likes1CommentConfigure clipboard transfer options in AVD session hosts
We are migrating our VDI from VMware Horizon to AVD. I have an AVD host pool with Windows 10 22h2 session hosts. I need to disable clipboard transfers except plain text from the client to session hosts and session host to client. Can this be done with a GPO? If so does anyone know the specific GPO settings? I found an article about this but it applies to Windows 11 23H2, not Windows 10. Thank youccarrasc2475Dec 07, 2024Copper Contributor34Views0likes1CommentManaging disconnected users in AVD hostpool
Most often end users doesn't sign out from AVD and their session state comes as Disconnected and then when they try to sign in after 15-20 min their profile experience problem. Please suggest best way to deal with this kind of issue? So far I have used the default group policy but it triggers after 1 hours, and they don't work specially when signed in via remoteapp.abhishek02687Dec 05, 2024Copper Contributor36KViews0likes3CommentsAVD Logins get stuck in loop
We have been suffering intermittent AVD Auth/Login issues to multiple Host Pools for multiple users - the login gets stuck andjust loops continually between the Authentication "Just a moment" screen, and then initiating/configuring/securing remote connection dialog box. It occurs on a per user basis (others can login to the same VM's perfectly fine) and it seems to be related to Entra MFA (we have a conditional access policy to enforce MFA for users when not on Corp. network). We use EntraID joined AVD Session Hosts (not attached to Corp. network) and the remote user end-points are hybrid Domain joined (can be connected to Corp. network, offsite direct to Internet, or offsite with FortiClient VPN to Corp.network). This issue does not seem to affect users who wholly work offsite (and always hit the conditional access policy for MFA?). But, it does affect our users who access the AVD System from both onsite and offsite. It happened to me yesterday when I was onsite (so I was not being prompted for MFA), so I disconnected from the Corp. network and connected via my Mobile Phone Hotspot (to force MFA prompt) - and the login ran through fine, and when I then connected back to the Corp network, I could login fine. What confuses me, is that being onsite on the Corp. network should not require an MFA, so why does disconnecting from the Corp. network and forcing the MFA prompt fix the issue - MFA should not come into things when accessing from onsite, surely? One thing comes to mind - that MFA uses a 90 day token so you don't get prompted all the time, I wonder if this token has expired (and hence is not renewed as you are logging in from onsite with no requirement for MFA), and that this expired MFA token is preventing the login until it is forcibly renewed by performing and MFA login? It also seems to be specific to a session host - whilst I get the login loop trying to login to one AVD Host Pool/Session Host, I can login perfectly fine to others. So, does the Session Host cache the MFA token that has perhaps expired? I think I may have seen situations with users, where this login loop occurs and if you then just leave it and then try and re-connect a few hours later, you can then login again fine (so maybe it is to do with AD / Entra Connect Sync delays)? Any ideas or suggestions why this is happening and how to fix it would be greatly appreciated - as trying to run an Enterprise AVD System that every now and then users cannot get into is far from ideal! Regards GarygarymansellDec 12, 2024Brass Contributor1.2KViews1like9CommentsMissing Entra ID Enterprise Applications for AVD
Hello All, We are starting on our AVD adventure and currently I'm struggling with the preparations for a CA policy. In the documentation, it is shown that several Enterprise Applications should be present: Enforce Microsoft Entra multifactor authentication for Azure Virtual Desktop using Conditional Access - Azure | Microsoft Learn These 3 are nowhere to be found: Azure Virtual Desktop,Microsoft Remote Desktop, Windows Cloud Login Do you have to create these manually? I found an AVD quickstart guide (Azure Virtual Desktop: Simple Step-by-Step Walkthrough - PolicyPak)which mentions the following site to create Enterprise Applications: https://rdweb.wvd.microsoft.com/ This is expected? Where can I find these applications? I've deployed my first hostpool and when trying to login with my Entra ID account, then I get the following in the sign-in logs: The app is trying to access a service '{appId}'({appName}) that your organization '{organization}' lacks a service principal for. Contact your IT Admin to review the configuration of your service subscriptions or consent to the application in order to create the required service principal. This is however pointing to yet another Application: Windows Virtual Desktop Client Can anyone shed some light on this for me? Thanks!theyssefNov 29, 2024Copper Contributor88Views1like2CommentsGuidance on using Azure Virtual Desktop
We are looking for a VDI solution and choose AVD. I have gone through MS Documentation but things are quite confusing and complicated. We have a team of 10 developers who are mainly into Biztalk and another set of 10 developers who are salesforce and other development works. They use Visual Studio, VS Code, Biztalk Server, and various other applications and services for their regular work. Initially we thought of option to create Azure VM (20 VMs one for each developer, Windows 2019 Server Image for Biztalk devs and Windows 11 for other devs)use a Generalize VM and spin up the images using the capture of the previous generalized VM image. But there was a point raised why can't we use Azure Virtual Desktop ? As I learned there are 2 types of host pools: Pooled (Multi sessions) Personal (Direct assignment of Host VM to each individual Developer) This AVD Host pools/ VMs should be able to work with external SQL Servers. All the 20 VMs in AVD should be able to access, how can this be possible , what should be the connection string for granting access to external SQL Servers ? As I understand, if I opt for Pooled AVD Hostpools, all the above 10 developers can utilize the multi sessions (whatever number of VMs we choose, ex., 5 VMs, sessions will be distributed !) they will be assigned to developers as per load balancing. Similarly if I choose personal (10 Windows Server 2019 & another 10 Windows 11) I need to create 20 VMs and assign the 20 VMs individually to each of 20 developers in the team. is my understanding correct? Should I create 2 different workspaces and 2 application groups ? Also I learned if I use FSLogix along with Azure Virtual Desktop (AVD) I can manage users using profile management , will this actually help developers who uses the VS Code, Biztalk Server and other Azure services for their work daily ? Also based on all the facts above , please help me understand which suits the requirement well, please advice, if I choose Azure Virtual Desktop over Azure VMs or vice-versa, what are the benefits or disadvantages of AVD. Is it cost effective if I use pooled or personal AVD Host pool VMs or Azure VMs , which one suits better for us, please advice. Experts please help me with all this confusion ? Kind Regards96Views0likes3CommentsAzure Virtual Desktop - Black Screens on logins - What we've tried so far
TLDR - Azure Virtual Desktop Black Screens. Could be 2 Min long, could be much longer. Tried removing stuck profiles, spun up all new VMs to see if that would fix it, finally disabled an application service that was polluting the Event logs constantly with appcrashes. Hoping that maybe the event logs weren't able to keep up so we had a black screen while events caught up. Grasping at straws. We started getting reports of black screens when users login to one of our AVD Host Pools. Our users are using FSLogix for profiles, but we've also seen the issue when logging via RDP with a local admin account. We tested and saw similar results where you login, FSLogix Prompt goes by, then to Preparing Windows, then black screen. In a normal login, this black screen will last 10-20 seconds before desktop comes available and user can begin their session. With this issue, we were seeing black screens that just stayed there until you forced a logout of your account. We saw some profile issues with the VMs in the pool appearing to be stuck on a VM when it should be removed upon logoff with FSLogix and we saw some stuck local_username FSLogix profiles still in the users folder. Instead of finding the needle in a haystack, we spun up a new group of VMs and put the others in drain mode / excluded. With the new VMs, logins from RD Client were working fine yesterday afternoon, evening and this AM. But later in the morning, we saw some issues with users getting a black screen lasting 90 sec - 2 min before desktop loaded in. I had it happen to me when logging in, but it seemed to go away once I tried a couple more times. I even directly RDPd into the host that I had the 2 min black screen for me and was able to get in quickly. So issue appears to still be showing, but not as bad. We looked in event logs and saw that one particular application - the Aspen Multicase Web service was polluting the service event logs with appcrash errors every few seconds. So we've disabled that application service on all the VMs in the pool and logins have been normal since. We read event logs that were event 4625 (failed login) but the event said event logs couldn't keep up and needed to stop duplicate events...so we were thinking that this service was constantly writing to event logs, could the slow logins happen when the service is trying to run, failing and writing to event logs. the logs wouldn't be able to write the login info. But every other change we made things seem fine afterward for a while, but then the black screen will come back for at least 90sec - 2 min. Any suggestions on things we can try / look at that could be causing this?JPlendoNov 26, 2024Brass Contributor75KViews10likes280Comments
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