Forum Widgets
Latest Discussions
Remote Desktop Windows App Not able to Launch Application
Hey Everyone, We are deploying a POC / Build out of AVD in my companies environment. And all was going well. Until we were required to pass the CIS Benchmark for Security. Something in there has broken our environment in a strange way. We have an issue where Remote Apps will launch, but then get stuck at Preparing windows. The screen freezes for the user at preparing Windows, but as far as we can tell, the users connection is successful, the remote app launches on the VM itself, but from the Remote Desktop Client, the user is stuck on the blue logon screen. The User can even send a CTRL Alt Delete function which they can use to Lock the Computer, then they can unlock it, but it takes them straight back to the same stuck preparing windows screen. Its as if its never able to present the application. We have confirmed that this issue has occured due to GPO. Specifically it was GPO that was created based on the CIS Benchmarking Tool. So some security setting we have implemented has caused this isssue. Screenshot is of all the services that we disabled as part of the GPO but it may not be that, as CIS reccomendations were quite large and contained a lot of settings. Any ideas what I might be missing. Another interesting point is that remote apps launch fine on the Web version of AVD, and on IOS the apps launch no worries. So it is limited to the Windows version of the Remote desktop client. Any ideas would be greatly appreciated, other wise we are stuck with removing these rules one by one to try find the culprit which could take weeks. I have attached the list of rules we implemented as part of the benchmarking. Any help will earn my forever love and gratitude!!! Since AVD is so new, and even a quick name change has got me struggling with scouring the internet for anyone else experiencing this issue.
Mouse Click Offset Issue in Azure Virtual Desktop App on Windows 11 with Dual Monitors
We are experiencing a recurring mouse misalignment issue when using the Azure Virtual Desktop (AVD) Windows App on several Windows 11 clients. The problem occurs on devices with two external monitors and affects multiple users. Environment Windows version: 10.0.26200.6899 (Windows 11, 25H2) AVD Windows App: mainly version 2.0.757.0, some clients are on slightly different versions Hardware: Windows 11 PCs with two external monitors Display settings: both monitors at 1920x1080, 100% scaling Mac users (using the AVD app) report no issues Issue description The visual mouse pointer and the actual click position become misaligned inside the AVD RemoteApp session. For example, clicking on one item may select the item below it. This appears to be a rendering or coordinate-mapping issue within AVD when running inside the Windows App. Temporary workaround Minimizing the AVD window and then maximizing it immediately resolves the issue. This refresh/redraw action realigns the pointer and click coordinates. Questions Has anyone else seen mouse click offset issues in the AVD Windows App on Windows 11 25H2 with dual-monitor configurations? Are there known fixes, configuration adjustments, or recommended workarounds beyond the minimize/maximize redraw?
RemoteApps opened in RDWeb requiring users to hit "Show Details"
When users connect to any of our remoteapps via RDWeb, they end up stuck at this "Configuring remote connection" prompt for about a full minute, unless they click "Show Details", which brings them instantly to the login screen. I surmise this may have to do with one of the following two things: 1. We have a legal disclaimer that must be dismissed with the "OK" button before proceeding with logon. 2. We use Cisco's DUO MFA. I am working on creating a test server we can publish a remoteapp from that does not meet either of these criteria and will report back. In the meantime, I have captured some logs from RDWeb that I can provide to any interested staff/developers. We are using the latest version of RDWeb at this time, 2.1.65.0.
AVD session host with Hybrid join
We have deployed a single and multi-session host on hybrid join. Single session host: Configured with local disk for user login and working fine for end users in Windows App. Multi-session host: Configured fslogix for multi user profile and Azure file share Configured with ADDS authentication and devices are hybrid joined. All the AVD outbound urls are whitelisted on the firewall . Both avd single and Multi-session using same vet. All the ntfs and share permissions assigned properly for avd users group and the group is in sync with Azure AD. Now when the avd end user trying to connect Multi-session host..the page is loading & connecting status for longer time , then fails to establish a avd connection. I believe all the outbound connections looks good and fslogix side as well.. Is there any other settings we need to look into it..kindly share you opinions..thanksAVD remote desktop app showing on screen but not responding to clicks until you minimize/maximize
Over the past couple months and more recently we have had users report issues when opening up office apps as well as other non Microsoft apps from the remote desktop client to access AVD apps. The window for the application will appear on screen but not respond to anything until you shift+right click on the app icon in the taskbar to minimize and then maximize it again. We are on version 1.2.4157 of remote desktop. Anyone else experiencing this issue?Windows App External Keyboard Issues, Android Galaxy S10 Ultra Tablet
I am experiencing a few abnormal issues that I'd like to raise for awareness. Not major, as I'm sure I can find workarounds and get used to it but they are inconvenient for me. And I believe this might be related to the Samsung Android One UI 8.0 update that pushed to my tablet earlier this week as that is the biggest change that happened before I started experiencing this. For one, I used to be able to press the Cmd button on my external keyboard, by default no special config or setup was needed, and the windows menu would appear when remoted into a machine via the windows app. Now it backs me out of the app and takes me to the Android home screen. Also, the control, shift, arrow keys and control z features (for continuous selecting and undoing) do not work as before. It seems that after 2 arrow key presses the text will no longer be selected and the cursor for the arrow key will just move, even if control and shift are still held down. Similarly with control z, I can only undo one item, then with control still held if I press z it will just input the z key over and over. Any assistance is appreciated. I can provide more clarity if needed.
Main monitor for the Remote Desktop Client
Is there a way to select a "main monitor" for the the AVD session. Our users have a laptop (wherever they want it) amongst 3 standard 24" monitors. We have a few hyper-annoying users making this request and there doesn't seem to be a rhyme or reason that I could find in short order to select a main monitor.
