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EatSleepCloudRepeat
Copper Contributor
Nov 13, 2025

Mouse Click Offset Issue in Azure Virtual Desktop App on Windows 11 with Dual Monitors

We are experiencing a recurring mouse misalignment issue when using the Azure Virtual Desktop (AVD) Windows App on several Windows 11 clients. The problem occurs on devices with two external monitors and affects multiple users.

 

Environment

Windows version: 10.0.26200.6899 (Windows 11, 25H2)
AVD Windows App: mainly version 2.0.757.0, some clients are on slightly different versions
Hardware: Windows 11 PCs with two external monitors
Display settings: both monitors at 1920x1080, 100% scaling
Mac users (using the AVD app) report no issues

 

Issue description
The visual mouse pointer and the actual click position become misaligned inside the AVD RemoteApp session. For example, clicking on one item may select the item below it.

This appears to be a rendering or coordinate-mapping issue within AVD when running inside the Windows App.

 

Temporary workaround
Minimizing the AVD window and then maximizing it immediately resolves the issue.
This refresh/redraw action realigns the pointer and click coordinates.

 

Questions
Has anyone else seen mouse click offset issues in the AVD Windows App on Windows 11 25H2 with dual-monitor configurations?
Are there known fixes, configuration adjustments, or recommended workarounds beyond the minimize/maximize redraw?

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