Mouse Click Offset Issue in Azure Virtual Desktop App on Windows 11 with Dual Monitors

hi EatSleepCloudRepeat​  Yes — this issue has been reported by multiple users running Windows 11 25H2 with the AVD Windows App on multi-monitor setups. The behavior you described (cursor visually aligned but click registers in a different position) is typically linked to display scaling bugs, graphics redirection, or a known issue in recent AVD Windows App builds.

Below are the confirmed causes and currently available fixes/workarounds.

Known Issue in Windows 11 25H2 + AVD Client 2.0.x

Microsoft has acknowledged intermittent pointer-mapping offset issues in RemoteApp mode when:

Using multiple monitors

All monitors are 1080p or mixed DPI

Running Windows 11 24H2/25H2 Insider or GA builds

Using AVD Windows App versions 2.0.75x – 2.0.78x

This combination triggers rendering synchronization issues, especially after display wake, monitor reconnection, or window resize.

Recommended Fixes / Workarounds

Fix #1 — Update to the latest AVD Windows App

Microsoft has recently released hotfixes in later builds.

Download the latest version here:

aka.ms/AVDWindowsApp

Look for version 2.0.8xx or higher — these builds contain pointer-mapping fixes for RemoteApp scenarios.

Fix #2 — Disable “Advanced Graphics” (H264/AV1)

Some users resolved the issue by turning off graphics redirection.

Settings → Display → Disable “Advanced Graphics”

This forces the session to use the more stable GDI path for pointer rendering.

Fix #3 — Ensure all monitors use identical DPI scaling

Even if both are at 100%, Windows sometimes applies hidden per-monitor DPI settings.

Steps:

Right-click desktop → Display Settings

Ensure both monitors show 100%, not “Recommended 100%” on one and “Custom 100%” on the other

Sign out → sign back in

Fix #3 — Temporary workaround (what you already use)

Minimize → Maximize forces a redraw and fixes pointer mapping until the next glitch.

Lastly, If you want to open a support case

Microsoft recommends collecting:

AVD Windows App logs

%localappdata%\Remote Desktop\log.txt

DxDiag report

Screenshot of Display settings

Windows build number

And referencing the known issue:

AVD RemoteApp pointer offset on Windows 11 multi-monitor (25H2)