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AVD Environment- FSLogix Profile Login Failure – Write Protected Error
Hi, We are currently facing an issue with FSLogix user profiles in our environment and would appreciate your assistance in identifying and resolving the problem. Issue Description: Users are unable to log in successfully, and we are encountering the following error message: "No Create access → The media is write protected." Environment Details: Session Hosts: Microsoft Entra joined Users: Hybrid identities Profile Storage: Azure File Share Authentication Method: Identity-based access using Microsoft Entra Kerberos Configuration Details: We have assigned the FSLogix user group the role "Storage File Data SMB Share Contributor" on the Azure file share. Registry entry for Kerberose Ticket is also created. NTFS permissions have been configured via Azure Portal (Manage Access), granting Modify permissions to the FSLogix profile users on the file share folder. We can see that user profiles and corresponding VHDX files are being created successfully during login attempts. Problem Statement: Despite the successful creation of profiles and VHDX files, users are still unable to log in, and the error mentioned above persists. We would like your guidance on: Possible causes for the "write protected" error despite correct role and NTFS permissions. Any additional configurations or validations required for FSLogix with Entra Kerberos authentication. Recommended troubleshooting steps or logs we should review to isolate the issue. Please let us know if you need any additional logs, screenshots, or configuration details from our end. Looking forward to your support. Best regards, Ravi Yadav
Copy/Paste not working
Hi there i am using windows App on a MacBook Pro M3 and i am using Windows App to connect to a remote server, i have the clipboard settings on bidirectional but i am not able to copy and paste from local to remote as well as remote to local and it does not work at all, i am on Mac OS 15.0.1 (24A348) please look into this. Kind Regards,Prepare now for Remote Desktop client for Windows end of support
On March 27, 2026, the Remote Desktop client standalone installer (MSI) for Windows will reach end of support. Before that date, IT administrators may need to migrate their users to Windows App so they can continue connecting to their remote resources via Azure Virtual Desktop, Windows 365, and Microsoft Dev Box. Remote Desktop client will continue to receive security updates until end of support, after which it will no longer be available for download. To learn more about how to prepare for end of support on March 27, 2026, please read aka.ms/RemoteDesktopClient.
Windows App - RDP channel crashes when printing on a redirected canon printer
Hey team, I would like to know, if anyone else struggles with the following scenario: A canon printer is installed on a local client. The user is working in the AVD environment. The printers are redirected into the AVD-Session via "printer redirect". Since the users are migrating to the new "Windows App", the AVD session breaks as soon as the user is printing on a redirected Canon-Printer. When printing on another printer, there is no issue. Also: With the "Microsoft-Remotedesktop" Application, everything works as it should. A Microsoft ticket is already raised. I would like to know if there are other environments, which are encountering the same issue.
Fido2 from macOS client to Windows VD
Hello,I would like to know if it's possible to use FIDO2 keys from macOS client to a Virtual Windows Azure Machine I'm using the Microsoft Remote Desktop and Beta for accessing it but unfortunately when trying to use the Fido2 token for MFA i get error: We couldn't verify your identity or you are using private mode. Please ensure you are not in a private browsing window and please try again. Thanks in advance.Uninstalling Remote Desktop client closes users' Windows App connections
We have our users working from Windows App now to meet the 3/27 out of support date. We are beginning to uninstall the Remote Desktop from their laptops and are finding it closes active Windows App connections on uninstall (of Remote Desktop). That is less than ideal. Looking to see if any way around that, but wondered if others had seen the same?
Feature request: allow setting web client features from direct-launch-url
We use the "direct launch URL" feature of the AVD web client to deep link users to a session desktop (https://learn.microsoft.com/en-us/windows-app/direct-launch-urls?tabs=avd). One of the reason we use the web client is because we use AVD in exam halls on Chromebooks in kiosk-mode. The ChromeOS kiosk-mode only supports websites. Students are faced with a connection dialog in which they can toggle IME and Special Keys. The students have to enable IME, but since these are university-owned devices, they do not know and just click "Connect". We would like to be able to configure these client options automatically. For example, as query parameters in the direct-launch-url. Ideally, we would also skip the "Connect" dialog entirely and just go strait into the session once the direct-launch-url is loaded.
Outlook Requires Password Every New Session - FSLogix
Outlook on our RDS servers (Office 2019 Standard Volume License) requires the user to enter their password every time they login to a new RDS session. If I login as a user excluded from FSLogix it saves the password and I don't need to re-enter it every time. I must be missing a simple setting somewhere. Anyone with a similar setup got some best practice GPOs? It must be something simple in there I'm missing.
