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Mouse Click Offset Issue in Azure Virtual Desktop App on Windows 11 with Dual Monitors
We are experiencing a recurring mouse misalignment issue when using the Azure Virtual Desktop (AVD) Windows App on several Windows 11 clients. The problem occurs on devices with two external monitors and affects multiple users. Environment Windows version: 10.0.26200.6899 (Windows 11, 25H2) AVD Windows App: mainly version 2.0.757.0, some clients are on slightly different versions Hardware: Windows 11 PCs with two external monitors Display settings: both monitors at 1920x1080, 100% scaling Mac users (using the AVD app) report no issues Issue description The visual mouse pointer and the actual click position become misaligned inside the AVD RemoteApp session. For example, clicking on one item may select the item below it. This appears to be a rendering or coordinate-mapping issue within AVD when running inside the Windows App. Temporary workaround Minimizing the AVD window and then maximizing it immediately resolves the issue. This refresh/redraw action realigns the pointer and click coordinates. Questions Has anyone else seen mouse click offset issues in the AVD Windows App on Windows 11 25H2 with dual-monitor configurations? Are there known fixes, configuration adjustments, or recommended workarounds beyond the minimize/maximize redraw?
AVD session host with Hybrid join
We have deployed a single and multi-session host on hybrid join. Single session host: Configured with local disk for user login and working fine for end users in Windows App. Multi-session host: Configured fslogix for multi user profile and Azure file share Configured with ADDS authentication and devices are hybrid joined. All the AVD outbound urls are whitelisted on the firewall . Both avd single and Multi-session using same vet. All the ntfs and share permissions assigned properly for avd users group and the group is in sync with Azure AD. Now when the avd end user trying to connect Multi-session host..the page is loading & connecting status for longer time , then fails to establish a avd connection. I believe all the outbound connections looks good and fslogix side as well.. Is there any other settings we need to look into it..kindly share you opinions..thanks
AVD remote desktop app showing on screen but not responding to clicks until you minimize/maximize
Over the past couple months and more recently we have had users report issues when opening up office apps as well as other non Microsoft apps from the remote desktop client to access AVD apps. The window for the application will appear on screen but not respond to anything until you shift+right click on the app icon in the taskbar to minimize and then maximize it again. We are on version 1.2.4157 of remote desktop. Anyone else experiencing this issue?Azure Virtual Desktop External Identities
Hi. I was delighted to find out that External Identities are now supported in Azure Virtual Desktop (preview). https://learn.microsoft.com/en-us/azure/virtual-desktop/authentication#external-identity-preview I have attempted to set this up and test it as per the requirements and known limitations above. However, when I sign into the Windows app with my guest account, I do not have any AVD resources available. Are there any detailed setup instructions or is there anything not obvious that I might be missing? Thank you!Windows App External Keyboard Issues, Android Galaxy S10 Ultra Tablet
I am experiencing a few abnormal issues that I'd like to raise for awareness. Not major, as I'm sure I can find workarounds and get used to it but they are inconvenient for me. And I believe this might be related to the Samsung Android One UI 8.0 update that pushed to my tablet earlier this week as that is the biggest change that happened before I started experiencing this. For one, I used to be able to press the Cmd button on my external keyboard, by default no special config or setup was needed, and the windows menu would appear when remoted into a machine via the windows app. Now it backs me out of the app and takes me to the Android home screen. Also, the control, shift, arrow keys and control z features (for continuous selecting and undoing) do not work as before. It seems that after 2 arrow key presses the text will no longer be selected and the cursor for the arrow key will just move, even if control and shift are still held down. Similarly with control z, I can only undo one item, then with control still held if I press z it will just input the z key over and over. Any assistance is appreciated. I can provide more clarity if needed.
Main monitor for the Remote Desktop Client
Is there a way to select a "main monitor" for the the AVD session. Our users have a laptop (wherever they want it) amongst 3 standard 24" monitors. We have a few hyper-annoying users making this request and there doesn't seem to be a rhyme or reason that I could find in short order to select a main monitor.
Mouse pointer disappearing over Word/Excel/Outlook in AVD
Hi We are seeing a strange issue on a bunch of session hosts where user over certain apps cannot see the mouse pointer in their full screen AVD sessions. Session hosts are running Windows 10 22H2 up to date (well to February B week release); user client up to date, I am not aware we had user ever report this prior to completely rebuilding a new host pool last autumn for the AppReadiness crashing issues. From what we can tell this only seem to happen with Microsoft Excel, Word and the Outlook compose window, the mouse pointer basically becomes transparent as you can't see it so it makes it hard to select text or cells accurately. Clients are mostly a mix of HP and Lenovo PCs micro PCs running Windows 10 22H2 and Windows 11 23H2 Enterprise on Intel 8th to 12th Gen CPUs and AMD Ryzen Pro CPUs with integrated graphics. Does anyone else see this or any ideas what might be causing it?Scaling Plan with AVD session hosts on Azure Local doesn't perform a clean shutdown
I have setup a scaling plan for my AVD sessions hosts that are running on Azure Local. The scaling plan is working as expected and the machines are taken offline during the hours specified which is reducing the service fee costs. However, I've noticed that the Scaling Plan is simply powering off the VM, it's not telling the VM to cleanly shut down which is leading to the sessions hosts having event log entries that they weren't shut down correctly and putting them at risk of disk corruption issues. Is this intended?
