Recent Discussions
Understanding security and privacy of Delve and intelligent experiences in Office 365
Within Office 365, Delve is an intelligent service aimed at helping users stay in the know – to discover new, relevant information and people based on who they work with and the content they work on. Delve proactively discovers content across Office 365 and connects users to content and people, intuitively and in a personalized fashion. Powered by the Microsoft Graph, Delve brings you information from across Office 365 – OneDrive for Business, SharePoint Online, Exchange Online, Yammer, Office 365 Video and more. Delve will only show you content that you have access to—it always respects the permissions and security policies of that content. We want to provide insight and clarity for the security and privacy that comes with, and backs, Delve in Office 365. And to be clear about what role the Microsoft Graph plays, examples of how it is used in Delve and throughout Office 365. Security and Privacy Delve is covered under the https://products.office.com/en-us/business/office-365-trust-center-compliance and meets all of the requirements of our highest level of compliance which Microsoft refers to as “Tier D” compliance, e.g., ISO 27001 and 27018 certification, SOC 1 and SOC 2 compliance. Delve is also licensed under the Microsoft Standard Online Services Terms which include commitments such as the EU Model Clauses. This, too, applies to the Microsoft Graph - the underlying intelligence service that uses advanced analytics to provide relevant, personalized insights via Delve and other user interface experiences throughout Office 365. You can read more within the public “http://download.microsoft.com/download/1/4/3/1434ABAB-B8E9-412D-8C3A-187B5FCB7A2F/Compliance%20Framework%20document.pdf" document (.pdf). Customers own their Microsoft Graph data, which is stored in their partition of Office 365. The Microsoft Graph data has the same protection and security as other customer data stored in other Office 365 services. Delve never changes any permissions on content or other information. Users only discover what they already have permission to see. Only you can see your private documents in Delve, unless you decide and act to share them. It is important content owners establish and maintain any required or desired access rights and permissions on the content/documents themselves. Documents are not stored in Delve, but rather they are only displayed within the Delve experience from where they are stored, for example OneDrive for Business or a SharePoint Online document library. People can't see each other's private activities, such as what documents they've read, what emails they've sent and received, or what Skype for Business conversations they've been in. People can see when others modify a document, but only if they have access to the same document. What you see when you open Delve is personalized to you, and no one else sees the same files, content, and activity you do. It is possible to opt out of Delve at both the tenant level and the user level. Once opted out, users will not see the Delve tile in the Office 365 app launcher. Opted out users’ document activity (documents they are accessing) is no longer used to help others discover their content. Additionally, various services that surface content and recommendations from the Microsoft Graph to provide intelligence throughout Office 365 will simply not appear. They, too, may revert to previous non-Graph-based methods -- for example, search-based vs graph-based. One example, if you opt out, you would not see the new "Discover" tab within OneDrive for Business - yet the core of OneDrive for Business remains intact. To learn more, please review these two important Delve security and privacy support articles; the first for admins and second for users: "https://support.office.com/en-us/article/Office-Delve-for-Office-365-admins-54f87a42-15a4-44b4-9df0-d36287d9531b", "https://support.office.com/en-us/article/Are-my-documents-safe-in-Office-Delve-f5f409a2-37ed-4452-8f61-681e5e1836f3?ui=en-US&rs=en-US&ad=US". Additionally, it is important to https://support.office.com/en-us/article/Understanding-permission-levels-in-SharePoint-87ecbb0e-6550-491a-8826-c075e4859848?ui=en-US&rs=en-US&ad=US and other content repositories; examine existing permissions if you perceive any unintended exposure. The Microsoft Graph – supporting the business user and the developer The content, activity, people, and recommendations that surface in Delve and other intelligent experiences are powered by Microsoft Graph. The Microsoft Graph represents a collection of content and people, and the activity that happens across the entire Office suite. From email, social conversations, and meetings, to documents in SharePoint and OneDrive, the Microsoft Graph maps the relationships among people and information, and acts as the foundation for intelligent experiences, providing more relevant and personalized experience to each user. The Microsoft Graph uses sophisticated machine learning techniques to connect people to the relevant content, conversations and people around them. A visual representation of the various content sources and signal Delve and the Microsoft Graph leverage to help make discovery or relevant content and people possible. Review https://support.office.com/en-us/article/Connect-and-collaborate-in-Office-Delve-46f92806-b52c-4187-b60e-b3bf8d25f73e?ui=en-US&rs=en-US&ad=US#BKMK_WhichTypesOfContent. And learn more about https://graph.microsoft.io/. Intelligence beyond Delve, throughout Office 365 and beyond The value of infusing intelligence within Delve, and throughout Office 365 applications, means you have access to intelligent information and insights right where you are working without leaving the app or experience where you are working. You’ll see intelligence in OneDrive for Business in the form of the Discover tab where you’ll find others’ files related to what you are working on. The home page of a SharePoint team site surfaces activities in the site, the SharePoint mobile app and the SharePoint home in Office 365 suggest sites of possible interest and recent activity, plus Outlook’s Focused Inbox, where the Graph helps identify and eliminate clutter in your email stream. Screenshots on web and mobile where the value of intelligence from the Microsoft Graph surfaces throughout the various Office 365 workloads. The effect of opting-out of Delve will reduce the intelligence and discovery experiences in Office 365. It is our recommendation to not opt out. It is also possible to program your own custom solutions for any device with the intelligence from the Microsoft Graph. Developers leverage a single end point that provides access to a common set of simple, modern APIs. Using the Microsoft Graph API, developers can consume Office 365 data in their apps to create custom, personalized experiences for their users. You can learn more about developing with the Microsoft Graph at https://graph.microsoft.io/. And the same data access security and privacy model, as articulated above, remains with custom applications that use the Microsoft Graph API. Custom applications querying the Microsoft Graph do so under the security context of the user and will only return content to which the user has been given permissions. Delve and intelligence customer evidence As you move from learning about Delve and the Microsoft Graph, into how you and your company can best introduce the value and capabilities to your users, it’s helpful to review how other companies chose to move forward, helping them to overcome a variety of challenges facing them. Below are two recent examples of companies that committed to putting Delve and the Microsoft Graph to use in production, into their evolving digital workplaces. Marks & Spencer | M&S is a global, multichannel retailer with more than 1,330 stores selling innovative food and quality clothing to people living in many different cultures. They wanted to find a way to unite the company. To promote unity, they sought the right technology tools to support a new business culture— one that is modern, agile, connected and collaborative—that’s defined by a digital mindset across a single global company. Alongside their company portal, serving 80,000 employees, Delve provides intelligent people discovery. “We plugged Delve into our company directory, so employees can look for individuals and see their managers and who they work with. We view Delve as a quick and easy way to find current data to keep us moving at a fast pace in this fast-paced business.” says Carl Dawson, IT Director. Please review https://customers.microsoft.com/en-us/story/marksandspencerglobalretailer + video. Weleda | Based in Arlesheim, Switzerland, Weleda has offices and partnerships in more than 50 countries. They needed to connect employees to the relevant content, conversations, and people around them. By “embedding Delve-like functionality into our intranet, it helps employees stay better connected to the colleagues, information, and projects that mean the most to them,” says Vladimir Filev, Enterprise Architect. Weleda employees are using Microsoft Office 365 to work closely with colleagues worldwide, transforming an email-driven workplace into an inclusive, connected culture that promotes individual achievement to improve global productivity and drive innovation. “Because Delve has such a great search engine,” Filev continues, “I’m able to keep track of contacts and files across multiple projects I’m involved with. In terms of personal time management, I find Delve very helpful.” Please review https://customers.microsoft.com/Pages/CustomerStory.aspx?recid=29130. Intelligence rests on trust Microsoft is committed to security, privacy and compliance. Your data is your data – and it is you who has control of who can see it and who can access it. Through transparent service operations, we seek to gain and earn your trust every day. We are accountable to you. Thanks for keeping us accountable, Mark Additional related resources SUPPORT ARTICLES “Share files or folders in Office 365”: https://support.office.com/en-US/article/Share-files-or-folders-in-Office-365-1fe37332-0f9a-4719-970e-d2578da4941c "Are my documents safe in Office Delve?": https://support.office.com/en-us/article/Are-my-documents-safe-in-Office-Delve-f5f409a2-37ed-4452-8f61-681e5e1836f3?ui=en-US&rs=en-US&ad=US "Office Delve for Office 365 admins": https://support.office.com/en-us/article/Office-Delve-for-Office-365-admins-54f87a42-15a4-44b4-9df0-d36287d9531b “ Understanding permission levels in SharePoint”: https://support.office.com/en-US/article/Understanding-permission-levels-in-SharePoint-87ecbb0e-6550-491a-8826-c075e4859848 BLOGS "Connect to expertise and content with new people experiences throughout Office 365" [9/26/16]: https://blogs.office.com/2016/09/26/connect-to-expertise-and-content-with-new-people-experiences-throughout-office-365/ (this is also the one MS Tech Summits stream on-demand) "Enriching the mobile and intelligent intranet with team news, apps for Android and Windows, and more" [9/26/16]: https://blogs.office.com/2016/09/26/enriching-the-mobile-and-intelligent-intranet-with-team-news-apps-for-android-and-windows-and-more/ "SharePoint - the mobile and intelligent intranet" [5/4/16]: https://blogs.office.com/2016/05/04/sharepoint-the-mobile-and-intelligent-intranet/ “ Today at Connect()—introducing the Microsoft Graph” [11/18/15]: https://blogs.office.com/2015/11/18/today-at-connect-introducing-the-microsoft-graph/ “ Office - Microsoft Graph: Gateway to Data and Intelligence” [Connect 2016]: https://msdn.microsoft.com/en-us/magazine/mt790189.aspx VIDEOS "Discover what's new and what's coming for Office Delve" on-demand BRK2044 session recording: https://myignite.microsoft.com/videos/1359 "Discover what's new and what's coming to the SharePoint Mobile and Intelligent Intranet" on-demand BRK2029 session recording: https://myignite.microsoft.com/videos/1302 "Explore new personalized, intelligence powered search experiences in SharePoint, Delve and Office 365": https://myignite.microsoft.com/videos/1363 "The Mobile and Intelligent Intranet: SharePoint sites and PowerApps": https://youtu.be/x8tgKBXmmPg "Updates to the SharePoint app, team sites and publishing experience": https://youtu.be/W4J6hZtove0NEW "People Experiences" throughout Office 365
UPDATE: you can now view the on-demand video recording of the "https://myignite.microsoft.com/videos/1359" day 1 breakout session from #MSIgnite 2016. Microsoft today is introducing new “people experiences” throughout Office 365. “People experiences” in Office 365 help employees stay in the know – by finding content through people they work with; find and share expertise; and connect with each other in one click – all within context, and within the apps and experiences they already use today. The announcements cover three main offerings: • NEW Delve Windows 10 app for desktop and mobile • Intelligent people cards throughout Office 365 • Updates to Office 365 profile pages Please review the new blog post on blogs.office.com to learn more, “https://blogs.office.com/2016/09/26/connect-to-expertise-and-content-with-new-people-experiences-throughout-office-365/" and install https://www.microsoft.com/en-us/store/p/delve/9nblggh4n0bv now! :robothappy: Customers are faced with information and document overload. And often the real trick is not what you know, but who you know. And then stretch that a tad more to say it’s really what “they know” that promotes a gain in productivity. “People Experiences” help our customers tap into the power and value of other people – each other – promoting intuitive, proactive knowledge sharing. It helps businesses build a more open, informed and proactive network – one that improves who knows who, and who benefits from what others know. We look forward to hearing what you think, Mark Full URL for the new blog if you need to copy/paste: https://blogs.office.com/2016/09/26/connect-to-expertise-and-content-with-new-people-experiences-throughout-office-365/
Searching private Office 365 Group files using Delve
Hi all, is there any update on when private group files will be visible in Delve? It has been "rolling out" for some time now on the http://fasttrack.microsoft.com/roadmap#R-31853, and according to https://office365.uservoice.com/forums/286611-office-365-groups/suggestions/10436289-allow-members-to-search-private-groups this capability was expected to be released by end of May. Also I noticed on the https://www.yammer.com/itpronetwork/#/Threads/show?threadId=709122014at least one user (TonyRedmond) has seen the capability. We are on first release however havent seen anything on this yet. Really keen to see it happen as I think the integration between Groups and Delve will really accelerate their usefulness and user adoption.
Advanced searches in Delve
What's up with the search in Delve? In pretty much all other Office products (e.g. SharePoint, Outlook, etc.) users can search using keywords/operators (AND and NOT) and quotes ("exact phrase") to help refine their search results. I would expect that Microsoft's so-called "Search and Discovery" product would at least have these same capabilities! Or am I missing something?What is the Office Graph?
Office Graph - the intelligent fabric to Office 365 data The Office Graph represents a collection of content and activity, and the relationships between them that happen across the entire Office suite. From email, social conversations, and meetings, to documents in SharePoint and OneDrive, the Office Graph maps the relationships among people and information, and acts as the foundation for Office experiences that are more relevant and personalized to each individual. The Office Graph uses sophisticated machine learning techniques to connect people to the relevant content, conversations and people around them. Office Graph has mapped over billions actions and interactions within Office 365, making it clear that organizations have been sitting on an untapped gold mine of business value. As it continues to analyze relationships and deliver insights from across the tools people use at work every day, it will enable experiences that go above and beyond search and discovery. Going forward, the Office Graph will continue to evolve and deliver increasingly rich insights in Office 365, and incorporate support for extensibility to reach beyond Office 365.Classic vs Modern and More Microsoft Search Questions Answered
Over the past several weeks we've had a number of community questions on classic vs modern search in relationship to SharePoint and Microsoft Search across social channels, e.g. Twitter, Facebook, etc. and here in the Microsoft Search community. We've selected the most common questions and have created the Q&A below to help answer those. As Microsoft continues to invest in modern experiences, including search, will existing SharePoint search administration options, such as Query Rules, Schema, Dictionaries, Type-Ahead Suggestions, etc. be deprecated over time or made available in Microsoft Search administration? As we continue the journey of modernizing classic search experiences across SharePoint and other Microsoft Search endpoints, we’ll transition their configuration options (where supported with Microsoft Search) to the unified Microsoft Search admin center in addition to their programmatic model where applicable. Microsoft Search is a cohesive search experience across Microsoft 365 and Bing so does not have affinity to a specific endpoint, such as SharePoint, but shares it’s underlying capabilities across Microsoft 365 apps and services. As a singular search experience across Microsoft 365, configuration options for search will move to the unified search admin console as well as “cleaning up” the search settings when in SharePoint context. Will there be changes to the web parts available to the “classic search” experience as search is modernized and transitioned to Microsoft Search? As Microsoft Search continues to roll out across Microsoft 365 we’ll modernize web parts in conjunction. For example, the Hightlighted Content web part will get an advanced capability to allow the use of KQL and CAML directly. This will help solve a lot of user configured roll-up scenarios. Secondly we are investing in making the modern search result page customizable in terms of custom verticals and the ability to add more refiners. We are also investing in an alternative to display templates, using adaptive cards, which will first arrive for the new custom connectors. If you however need full flexibility on how to display results you may as an example use the PnP Modern Search web parts configuring the search box on a site to land on that page, as announced at SPC. Are there plans to introduce classic search replacements for Refiners, Search Bar, and Display Templates? We are working on providing the capability for custom verticals, custom refiners and the use of adaptive cards for the modern search result page. Is it possible to ingest on-premises content into Microsoft Search, such as the ServiceNow examples shown at Microsoft Build in May 2019? ServiceNow is an example of external data being indexed into Microsoft Search using the new connector framework announced at Build and SPC. Any on-premises content or line of business content can be indexed the same way, much in the way hybrid search works today. Expect a number of connectors coming from Microsoft to support file servers, sql databases and SharePoint, as well as partner offerings. Near term, if using SharePoint on-premises, the cloud search service application (hybrid search) can be used to index across on-premises content and brought into Office 365. As Microsoft Search is a cohesive search experience across Microsoft 365, providing data can be brought into one or more endpoints, as described above, it will be available to Microsoft Search. For additional information on these approaches see also https://resources.techcommunity.microsoft.com/connecting-your-data-into-search-and-services/. I read there is a 20M document limit for documents index using the cloud search service application (hybrid search) with SharePoint on-premises. The limit is not 20 million, but there is a limit depending on the licensing and volume you have available in the tenant. Via a service request this number can be increased today. Is Microsoft Search what had been called Bing for Business? Microsoft Search in Bing (formerly known as Bing for Business) is one of Microsoft Search’ endpoints along with SharePoint, Office.com, Outlook, OneDrive, etc. For ingestion the new connector framework is the way forward, and a new query api is being built via the Microsoft Graph. Is there a relationship between the Microsoft Search pipeline and Microsoft Graph? Yes. Indexing and query will be provided via Microsoft Graph APIs. Will it be possible to ingest content from non-Microsoft sources and enrich that content? Any enriching can be done on the custom connector side before the data is ingested into the Microsoft Search search index. How does Microsoft Search fit within the context of Enterprise Search? Microsoft Search is an Enterprise Search solution. With the new investments to easier ingest your own content, and taking advantage of machine learning across all workloads in the Microsoft Graph to provide best of breed ranking of results for the individual, we believe that if you are using Office 365 as one of your primary data sources, then using Microsoft Search will make it easier for your end-users to get a unified search experience on all their data, across all devices. We are investing in providing the same search results in all user experiences, that be bing.com, SharePoint, Microsoft Teams, Office applications like Word, Excel and PowerPoint, from your Windows 10 desktop search, or from any mobile device. Bill Baer Senior Product Manager Search & AI Mikael SvensonSearching for Skills and Interests
In our profiles, we have the Skills and Interests fields, where we can enter things we're skilled in, as well as things we're interested in. When I do a search in Delve however, it only picks up results in our job titles or in our profile text. How do we connect with people that have similar interests, or connect with people who have certain skills we need?What functionality could I possibly lose if Delve is disable in my tenant?
This is a question that arose in the Microsoft Tech Community (take a look at this thread) that as far as I know, it does not have a clear answer since there is not official Microsoft documentation about the side effects of disabling Delve in an Office 365 tenant. However, based on the knowledge we have about the use of the Office Graph across Office 365 we can think that the following side effects could happen when disabling Delve: Office 365 Home Page: Recent Online Documents. Recent OneDrive Folders. SharePont Online: SharePoint landing page: Suggested sites. Site Content Page: Trending Content. OneDrive for Business: Discover feature. Copy files from ODFB to SPO Sites (Frequent Sites). People page: Suggested People. People for Follow-up New contact Card that it’s used everywhere in Office 365. Office 365 Video: Trending Videos. Other possible side effects: Clutter in Exchange Online, SharePoint and Office 365 Groups Mobile Apps, Discover feature in Office 365 Groups, Security and Compliance Center, etc. What do you thing about the side effects of disabling Delve in Office 365? Are you missing additional side effects?Announcing Office Delve for Windows 10 Preview
We’re pleased to announce that a https://www.microsoft.com/en-us/store/apps/delve/9nblggh4n0bv is now available. Once you download the app, use your Office 365 work or school account to sign in and see what Delve can help you discover about the content and people around you in your organization – right from your Windows 10 desktop. Delve helps you stay in the know, powered by who you know and what they are working on. With this preview app for Windows 10, you’ll be notified about document updates, and get document suggestions that are relevant to your work. You can also find people and get back to your recent documents and attachments, all in one place – all in one app. Key features: •Get updates about what your colleagues are working on •Find relevant documents and attachments based on people you know •Get back to important documents you're actively working on In Delve, you can only see content that you already have permission to access. This means your colleagues won't see your private documents, and you won't see theirs. Note: support for Windows 10 phone will be added at a later date. This version only supports Windows 10 PCs and tablets. How do I get the Office Delve for Windows 10 Preview app? You can only use this app with an Office 365 work or school account that has Office Delve enabled by your Office 365 admin. Please follow this https://www.microsoft.com/en-us/store/apps/delve/9nblggh4n0bv. As always, we appreciate and thank you for your feedback. Please keep the good ideas coming, we look forward to hearing from you. Cheers, The Office Delve Team
New: Graph connector for Azure DevOps Wiki
Hello! We at Microsoft are pleased to announce our new Graph connector offering for indexing Azure DevOps Wiki. With the graph connector, your organization will be able to index wikis available in Azure DevOps service and search those in Microsoft Search. The connector will shortly be available for private preview. Register on the form to get early access. To learn more about Microsoft Graph connectors, refer Microsoft Graph connectors overview.
Making the best use of Delve blogs - options for publishing to a wider audience?
Looking for some advice here on how to promote Delve blog posts: Delve and the Delve blogs are not currently widely used/explored yet in our organization (we are working on that! :)) but we received feedback from those colleagues who are active bloggers that it is somewhat frustrating for the blogs to have limited reach / visibility beyond the sharing option to Yammer. It's obviously not a great incentive for putting time and energy into blog posts if you think very few colleagues will see or read them. Any advice on how to address this in the current set-up of Delve and is there anything on the roadmap that could address this painpoint? I couldn't find any pointers on the O365 roadmap but maybe others here might be aware or have found good ways of dealing with the same question. Thanks! Had also posted the same question in the general community but reposting here hoping for additional ideas.[Announcing] Open Sourcing the Microsoft Graph Explorer!
The Microsoft Graph Explorer is a tool that lets developers easily experiment with the Microsoft Graph API from their browser. Last month, we announced an update with new features including sample queries, a refreshed user interface, custom permissions and more. Today, we'e thrilled to be releasing the Graph Explorer as an open source project on GitHub under the MIT license. Learn more on the blog.Introducing Delve Analytics
If you've ever wondered how much time you've spent in meetings, email or focusing on deliverables, Delve Analytics can help. In this week's show, Ryan Fuller explains and demonstrates how Delve Analytics provides you the insights to improve your personal productivity. How much time are you spending working afterhours or where are you losing touch with key contacts? We explain how activity data is used to create personal reports of where you're spending time. Keep watching as Ryan explains where this is going and tells the story of one 300,000 man hour meeting that was discovered and removed from the collective calendar.
Search box changes in modern SharePoint and OneDrive experiences
We wanted to make sure that the community is aware of some UX changes coming to the search box on modern OneDrive and SharePoint experiences! These are part of the changes we had announced as part of Message Center post published on March 28 (MC176702), and then talked about in our blog posts at Build and SharePoint conferences this month. The changes we are detailing below are already rolled out to Targeted Release users and tenants. So if you are part of the Targeted Release program, you should already be using these updated experiences. The major experience change is the removal of the search box in modern experiences from where it was in the site header in communication sites, or the command bar in team sites. A new search box connecting our users to Microsoft Search will be shown at the top of the page in the suite header instead, and provide a consistent place to access search functionality. Similar changes are rolling out to other experiences across Office 365: Office.com, Office desktop applications, Outlook on the web, etc. SharePoint start page shown after the search box move The change will affect the following modern experiences: SharePoint start page (formerly known as SharePoint home). This is the page you are taken to when you click on "SharePoint" in the suite navigation control. Modern SharePoint sites, including modern site pages, document libraries, lists, and the site contents page. OneDrive for Business. Classic sites/experiences will not be affected by this update. The search boxes on classic pages will continue to work as they currently do. We will provide an update to classic experiences later this year. This change will be announced using message center posts as well as this community. Hub site with the Microsoft Search search box - scoped to search across the hub This update will take effect without requiring any action from you. The functionality provided by the new search box includes personalized suggestions in addition to functionality provided by the previous search box. We are planning to roll out these updates to our customers in Production over the coming weeks during the month of June. Note: During our rollout to Targeted Release, we have heard from a small number of customers who had customized the search box experiences and had adverse effects. If you have customized your search box, please ensure that you test the changes using Targeted Release users in your tenant to make sure that you are not negatively affected. If you see negative effects, follow this link and tell us more about it.Custom user profile property showing as 0 in the Delve profile page
We have a custom user profile property of type number. In the Delve profile this always shows as 0. If I check the value via SPO admin, I see the correct number. Other fields seem to show correct. The adoption level shown in the image below should show the value "1", not "0". This used to display fine a week or two ago (before the Delve URL switch is my guess).Delve boards no longer available for search results
It seems like the ability to add search results (files/pages/videos) to boards have been lost in the latest Delve update as results are no longer displayed as cards. Is this intentional? Without the ability to add search results, Boards start becoming obsolete in my opinion.
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