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- lilxblueMar 18, 2026Copper Contributor23Views0likes0Comments
Unable to retrieve all attachments from forwarded Outlook emails using Graph API
We have integrated Outlook with our system using Microsoft Graph API and subscribed to message events. Whenever we receive an event, we process the email message at our end. Currently, we are facing an issue related to attachments in forwarded email conversations. Scenario An email conversation contains multiple replies. Some of these replies contain attachments. When a user forwards the entire email thread, Outlook generates a forwarded email that includes the conversation history in the email body. Problem When we receive the forwarded email event and fetch the message details using the Microsoft Graph API, we observe the following: The forwarded email only contains the latest reply's attachment. Attachments from earlier replies in the thread are not included in the forwarded message attachments. In some cases: The first reply contains an attachment. Subsequent replies do not contain attachments. When the user forwards the email, the forwarded message JSON shows: hasAttachments: false But, the forwarded email body still contains the previous conversation that had attachments. Our Questions Is there a way to retrieve all attachments from the entire email thread when a conversation is forwarded? Can we retrieve these attachments using the current user's access token via Microsoft Graph API? If there is a way, please also let us know how we can identify forwarded emails using the Microsoft Graph API, so that we can apply this solution only for forwarded emails. Our Requirement We need a reliable solution that works in production to ensure that all attachments from the email conversation are retrieved, even when the email thread is forwarded. This issue is currently impacting our production system, so we would greatly appreciate any guidance on the correct approach. Thank you in advance for your support.akshaybabarMar 15, 2026Copper Contributor38Views0likes0CommentsMails with attachments sent via the Graph API are stuck in drafts folder and not being sent
Mails being sent via Graph API using the createUploadSession way is keeping the mails in the Drafts folder and not being sent. This was working till mid January. Is there any graph update/ api deprecation that happened recently that is causing the issue?abhaykrishnakasavarajuMar 04, 2026Copper Contributor17Views0likes0CommentsIs principalId Always a GUID in Microsoft Graph ??
{ "error": { "code": "Request_BadRequest", "message": "Invalid GUID:HR", "innerError": { "date": "2026-02-13T06:44:24", "request-id": "87678d90-1d94-4131-a705-4356ad3568a4", "client-request-id": "63569c7b-1dea-42d4-8d72-aa3668c78418" } } } We’re encountering an issue with the Microsoft Graph API response for directoryRole Recently, one of our Graph API calls started returning a response where the principalId value appears to be a custom string instead of the expected GUID. In our code, we loop through each id from the delta response, assuming it will always be a valid GUID. However, we are now getting errors because one of the returned principalId values does not match the expected format. Our questions: Is it possible for Microsoft Graph API to return a custom string instead of a GUID for principalId? Has anyone experienced similar behavior with delta queries for directoryRole or any other object? Are there any known scenarios where the principalId format differs from the standard GUID? Any insights would be appreciated.AgathiyanFeb 13, 2026Copper Contributor32Views0likes0CommentsMicrosoft Graph API returns 502 Bad Gateway (UnknownError) when calling List members of a chat
Description: I am encountering a persistent 502 Bad Gateway error with the UnknownError code when attempting to list members of a specific chat via the Microsoft Graph API v1.0. This issue occurs even though the chat ID is valid and the authorization token has the necessary permissions. API Endpoint: GET /v1.0/chats/{chat-id}/members Steps to Reproduce: 1. Obtain a valid access token with Chat.Read or Chat.ReadWrite permissions. 2. Call the endpoint for a meeting chat: https://graph.microsoft.com/v1.0/chats/19:meeting_NmU5Yjk3NTAtYTk2ZS00Yzg0LWEyYmQtZTJhMjI4NmJjZmRh@thread.v2/members 3. The API returns a 502 Bad Gateway response. Debug Information (Request Details): * Date: 2026-02-06 06:17:55 (GMT) * Request ID: be906f9e-2108-4722-91b8-ecee8bfb41f0 * Client Request ID: be906f9e-2108-4722-91b8-ecee8bfb41f0 * DataCenter: Germany West Central * X-ms-ags-diagnostic: {"ServerInfo":{"DataCenter":"Germany West Central","Slice":"E","Ring":"4","ScaleUnit":"001","RoleInstance":"FR2PEPF0000118F"}} Raw Response Body: { "error": { "code": "UnknownError", "message": "Bad Gateway", "innerError": { "date": "2026-02-06T06:17:55", "request-id": "be906f9e-2108-4722-91b8-ecee8bfb41f0", "client-request-id": "be906f9e-2108-4722-91b8-ecee8bfb41f0" } } } Additional Context: The connection is established successfully via TLS 1.3, but the upstream server seems to be failing. This happens specifically with meeting-related chat threads. Could you please investigate if there is a service degradation or a specific issue with this chat object in the Germany West Central region?cat2552Feb 05, 2026Copper Contributor127Views0likes1CommentIntermittent connection failures with login.microsoftonline.com since Jan
we are getting intermittent connection failures (handshake error http -1) while connecting to token URL - "login.microsoftonline.com" since last one month. Anything changed as far as accessing this graph API access token URL? tried grabbing certificate from this URL but still the issue persists. which certificate should we be using? anybody has any insights on this issue?vinodivinodFeb 04, 2026Copper Contributor52Views0likes0Commentsunable to send notification to teams channel using graph api
We tried to send notification to teams channel using microsoft graph api via python we can able to send to message to the channel but the notification is not getting triggered in the activity tab we have refered below documentation. https://learn.microsoft.com/en-us/graph/api/team-sendactivitynotification?view=graph-rest-1.0&tabs=python Also we don't need device authentication and browser authentication please share approach to bypass those things. below is the error we are facing. raise exc msgraph.generated.models.o_data_errors.o_data_error.ODataError: APIError Code: 403 message: None error: MainError(additional_data={}, code='Forbidden', details=None, inner_error=InnerError(additional_dmsgraph.generated.models.o_data_errors.o_data_error.ODataError: APIError Code: 403 message: None error: MainError(additional_data={}, code='Forbidden', details=None, inner_error=InnerError(additional_d APIError Code: 403 message: None error: MainError(additional_data={}, code='Forbidden', details=None, inner_error=InnerError(additional_d Code: 403 message: None error: MainError(additional_data={}, code='Forbidden', details=None, inner_error=InnerError(additional_d message: None error: MainError(additional_data={}, code='Forbidden', details=None, inner_error=InnerError(additional_d error: MainError(additional_data={}, code='Forbidden', details=None, inner_error=InnerError(additional_data={}, client_request_id='________-___-____-____-____________', date=datetime.datetime(2026, 2, 3, 14, 37, 8), odata_type=None, request_id='________-___-____-____-____________'), message="Application with AAD App Id '________-___-____-____-____________' is not authorized to generate notifications about 'https://graph.microsoft.com/v1.0/teams/6a6079bc-feaf-4865-bc21-1201b310c25c' to the recipient. Ensure that the expected Teams app is installed in the target scope (user, team, or chat).", target=None). Please help us to resolve this issue.maram_akhil_21Feb 03, 2026Copper Contributor75Views0likes0CommentsDeleted security groups return "securityEnabled": false, appear as ‘unrecognized’ in Entra admin
When retrieving the list of soft-deleted groups with Graph, both M365 groups and security groups are returned. However, the securityEnabled flag is returned as false for security groups. Is this a bug? This likely leads to displaying them in the Entra admin center as 'Unrecognized' type.soniabounaJan 28, 2026Copper Contributor76Views0likes0CommentsSlow UI update for deleted events
I've built an integration that continuously syncs events between an external scheduling system and Exchange Online using Microsoft Graph. I'm observing a recurring issue when deleting calendar events via Graph: A DELETE request to Graph returns success (204 No Content). A subsequent GET /events/{id} returns 404, confirming the event is deleted server-side. However, the event continues to appear in the Outlook UI (both Outlook Web and desktop) for an extended period (sometimes hours), even after page reloads or app restarts. The odd behaviour The event is still displayed in the user interface for up to several hours The event persist through page reloads If the user clicks the event it opens briefly and immediately closes, the event disappears from the UI afterward. Additional details Delete endpoint: /users/{id}/events/{id} Graph response: 204 No Content Verified deletion via GET → 404 Reproduces in both Outlook Web and Outlook desktop Questions Is this a known Outlook client caching or calendar view indexing issue? Is there a way to force client reconciliation after deletes? Are there Graph or Exchange constraints around rapid create/update/delete cycles that could cause this UI inconsistency?devdevdevJan 23, 2026Copper Contributor62Views0likes0CommentsHow to Retrieve Windows Edition (SKU) from managedDevices API
Hi everyone, I am working with the Microsoft Graph API endpoint /v1.0/deviceManagement/managedDevices to iterate through all devices in a tenant and collect operating system related information. For Windows devices, the operatingSystem field only returns "Windows". However, Windows has multiple editions such as Enterprise, Education, and Pro. For my use case, I need the specific Windows edition. Is it possible to retrieve this information using only the v1.0 endpoint, or is the beta endpoint /beta/deviceManagement/managedDevices/{managedDeviceId} required to get the SKU family? Thanks in advance for your help.
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