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aniket-kuiri-procore's avatar
aniket-kuiri-procore
Occasional Reader
Oct 30, 2025

Entra Conditional Access Issue

Hi Guys,
Our Outlook add-in relies on the Graph API to fetch emails. Due to customer-side Conditional Access (CA) Policies, we are seeing critical failures where Continuous Access Evaluation (CAE) demands user interaction (InteractionRequired code) to resolve challenges like LocationConditionEvaluationSatisfied or TokenCreatedWithOutdatedPolicies. Since this authentication occurs backend-to-Entra, we lack a frontend mechanism to prompt the required user interaction. Is there a recommended pattern, method, or architectural change that allows our backend to redirect or challenge the user for interactive sign-in, thereby satisfying these CAE requirements and unblocking customers? Exact error messages: 1. Continuous access evaluation resulted in challenge with result: InteractionRequired and code: LocationConditionEvaluationSatisfied 2. Continuous access evaluation resulted in challenge with result: InteractionRequired and code: TokenCreatedWithOutdatedPolicies

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