Recent Discussions
Copilot returning document context error
I was using Copilot in PowerPoint to create presentations from Word files, without problems. Without changing anything, PowerPoint suddenly started returning an error when I opened the Copilot pane. This issue is only occurring on one computer, whereas my other laptop, using the same account, is working properly. I have tried signing out/in of my account and also reinstalling 365 on this computer. Error code: Error Message: Cannot read properties of null (reading 'DocumentContext') Error Stack: TypeError: Cannot read properties of null (reading 'DocumentContext') at https://fa000000129.resources.office.net/033f92d3-bc6d-439a-858a-a17acf70360a/1.0.2509.1003/en-us_web/appchat.js:1:841804 at Object.useMemo (https://fa000000129.resources.office.net/033f92d3-bc6d-439a-858a-a17acf70360a/1.0.2509.1003/en-us_web/taskpane.js:2:100202) at t.useMemo (https://fa000000129.resources.office.net/033f92d3-bc6d-439a-858a-a17acf70360a/1.0.2509.1003/en-us_web/taskpane.js:2:34060) at _i (https://fa000000129.resources.office.net/033f92d3-bc6d-439a-858a-a17acf70360a/1.0.2509.1003/en-us_web/appchat.js:1:841672) at ua (https://fa000000129.resources.office.net/033f92d3-bc6d-439a-858a-a17acf70360a/1.0.2509.1003/en-us_web/taskpane.js:2:94279) at Xl (https://fa000000129.resources.office.net/033f92d3-bc6d-439a-858a-a17acf70360a/1.0.2509.1003/en-us_web/taskpane.js:2:146207) at zu (https://fa000000129.resources.office.net/033f92d3-bc6d-439a-858a-a17acf70360a/1.0.2509.1003/en-us_web/taskpane.js:2:133543) at Iu (https://fa000000129.resources.office.net/033f92d3-bc6d-439a-858a-a17acf70360a/1.0.2509.1003/en-us_web/taskpane.js:2:133471) at Ou (https://fa000000129.resources.office.net/033f92d3-bc6d-439a-858a-a17acf70360a/1.0.2509.1003/en-us_web/taskpane.js:2:133334) at Cu (https://fa000000129.resources.office.net/033f92d3-bc6d-439a-858a-a17acf70360a/1.0.2509.1003/en-us_web/taskpane.js:2:130331)
🚀 A Proposal to Eliminate Copilot Fragmentation and Unify the UX
🚀 A Proposal to Eliminate Copilot Fragmentation and Unify the UX Body (English first) Currently in Microsoft 365, there are multiple entry points for Copilot — Copilot Pages, app-specific Copilots, and Copilot in Loop. This fragmentation often confuses users about which Copilot to use and where the outputs are saved. I propose a simple unification: ol {margin-bottom:0in;margin-top:0in;}ul {margin-bottom:0in;margin-top:0in;}li {margin-top:.0in;margin-bottom:8pt;}ol.scriptor-listCounterResetlist!list-758aeff6-9418-422e-b90e-e34b3c8e9a540 {counter-reset: section;}ol.scriptor-listCounterlist!list-758aeff6-9418-422e-b90e-e34b3c8e9a540 {list-style-type:numbered;}li.listItemlist!list-758aeff6-9418-422e-b90e-e34b3c8e9a540::before {counter-increment: section;content: counters(section, ".") ". "; display: inline-block;} General-purpose Copilot → Copilot Pages only Even when opening Word/Excel/Outlook/Loop via the sidebar, all interactions are handled by the Copilot in Copilot Pages. Specialized Copilot → Toggle switch Add a toggle at the top of Copilot Pages (“General ↔ Specialized”) to switch into app-specific Copilot functions only when needed. Save format → Standardize to Loop files All generated content is saved as .loop files in OneDrive/SharePoint and can be directly opened in the Loop app. Benefits ol {margin-bottom:0in;margin-top:0in;}ul {margin-bottom:0in;margin-top:0in;}li {margin-top:.0in;margin-bottom:8pt;}ol.scriptor-listCounterResetlist!list-758aeff6-9418-422e-b90e-e34b3c8e9a541 {counter-reset: section;}ol.scriptor-listCounterlist!list-758aeff6-9418-422e-b90e-e34b3c8e9a541 {list-style-type:bullet;}li.listItemlist!list-758aeff6-9418-422e-b90e-e34b3c8e9a541::before {counter-increment: section;content: none; display: inline-block;} Eliminates confusion caused by Copilot fragmentation → more intuitive UX. Users only decide “general or specialized” → very simple flow. Future apps can be added via the sidebar → high scalability. 👉 In short: “General = Pages, Specialized = Toggle, Save = Loop” This would greatly simplify and improve the Copilot experience. If you agree, please give it a like 👍 日本語版（for Japanese users） Copilot乱立を解消し、UXを一元化する提案 現在のMicrosoft 365では、Copilot Pages、各アプリ専用のCopilot、Loop＋Copilotなど複数の入口が存在し、ユーザーが「どのCopilotを使えばよいのか」で混乱しています。 以下のように統一することを提案します： 汎用CopilotはCopilot Pagesに一本化 特化型Copilotは切替トグルで呼び分け 保存形式はLoopファイルに統一 効果 乱立による混乱がなくなり、UXが直感的に。 導線が「汎用か特化か」の選択だけに。 将来アプリが増えてもサイドバーに追加するだけで拡張可能。 👉 一言で言えば： 「汎用＝Pages、特化＝トグル、保存＝Loop」 これでCopilot体験は大きく整理されます。 ご賛同いただける方はぜひ「いいね」をお願いします！ 👍
Copilot Task Switching
Are there any planned enhancements to improve task-switching UI features or enable docking of Copilot chats and agents for easier return and continuity? Our users frequently engage with Copilot across multiple workflows throughout the day and often struggle to locate previous prompts. For example, a sales representative might begin a client proposal in Researcher, pause to retrieve a document for their manager, use Writing Coach to format an email to a leader, and then want to return to the original Researcher prompt. Simultaneously, they may run a skill builder agent during their lunch break. These transitions can be challenging without a more robust way to manage and revisit Copilot interactions. As a suggestion, it would be helpful to have the ability to pin active tasks or Copilot sessions to the left-hand navigation bar, allowing users to quickly return to key workflows without losing context.
Crowdstrike EDR repeatedly flags m365copilot_autostarter.exe
We are seeing recurring CrowdStrike informational alerts for m365copilot_autostarter.exe, located under the WindowsApps directory for Microsoft OfficeHub (versions 19.2509.32081.0 and 19.2508.51171.0). The alerts are flagged as “meeting the machine learning-based on-sensor AV protection’s lowest-confidence threshold for malicious files”. Two hashes are repeatedly seen across different customer environments: - 2ee039508706a40e1ca608d2da670d8f8b4b3605343ae4601e7f2407db6a35e (timestamp: Sept 2, 2025) - ade2675e1247ffd1cbe4e408716a559fb502aeca26985a53d35755d1c13827f3 (timestamp: Aug 21, 2025) Both files appear clean in reputation checks, but they are unsigned and have no vendor information, which is raising questions in security tooling. Since these alerts are consistently triggered across Windows 10 and 11 endpoints in multiple environments, we are trying to confirm: - Is this a legitimate, recently introduced OfficeHub / Copilot component? - Why is it unsigned compared to other OfficeHub binaries? Any clarification from Microsoft would be appreciated.Microsoft Explains the Differences Between Copilot Memories
Copilot memory is a term that refers to different things, including Copilot communication memory, a method to use the Graph to personalize responses for users. The idea is to use all the sources of information available through the Graph as Copilot responds to user prompts in Microsoft 365 apps instead of limiting sources to whatever the app works with. It’s a good idea, providing the Graph sources are accurate. https://office365itpros.com/2025/09/03/copilot-memory-types/How Retail Businesses Are Automating Customer Service with Copilot Studio
The retail industry is evolving rapidly, and customer expectations are higher than ever. Shoppers demand instant answers, personalized recommendations, and seamless support across digital and physical channels. Traditional customer service models—heavy reliance on human agents and call centers—struggle to meet these demands at scale. Enter Copilot Studio: a platform that empowers retailers to automate customer service workflows while maintaining personalization and efficiency. https://dellenny.com/how-retail-businesses-are-automating-customer-service-with-copilot-studio/Combining Generative AI and Business Logic with Copilot Studio
Generative AI is reshaping how businesses build, scale, and optimize their digital solutions. By enabling natural language interactions, content creation, and decision support, AI offers a new level of flexibility. But to be truly impactful in a business environment, generative AI must work hand-in-hand with business logic—the structured rules and workflows that power day-to-day operations. This is where Copilot Studio comes in. https://dellenny.com/combining-generative-ai-and-business-logic-with-copilot-studio/
Outlook + OneDrive = Silent Syncing? A Serious Privacy Concern
🚨 Hey folks, I stumbled upon something that left me stunned — and frankly, furious. I was using classic Outlook (not the new web-based version) on my Windows machine. After what I assume was a silent update, email accounts I had previously configured on my Mac (also using Outlook) mysteriously appeared on my Windows device. I had deleted all profiles and started fresh, yet my IMAP and Pop accounts reappeared. Yes, you read that right: accounts from my Mac showed up on my Windows PC without my input. Digging deeper, I realized OneDrive had been quietly syncing my mail data — including accounts linked to cPanel. OneDrive was active but wouldn’t launch properly. Turns out, it was busy harvesting my account configurations behind the scenes. The moment I uninstalled OneDrive, the syncing stopped. Outlook no longer recognized any of my accounts. That’s when it hit me: my data had been synced somewhere, without my consent. 🔍 Here’s where I looked: • Outlook Data Files (.pst/.ost) — empty • Credential Manager — nothing • Registry — traces of profiles, no accounts • Microsoft Account Sync Settings — disabled I also found a new folder under Account Settings > Data Files linked to OneDrive. The path couldn’t be deleted or changed. Conclusion: Classic Outlook appears to sync account data via OneDrive or another Microsoft service — without asking the user. That’s not just sneaky. It’s a serious security and privacy issue. 💣 Message to Microsoft: If you're charging for software, don’t sneak behind users’ backs. If you're going to sync data, ask first. I paid for Outlook — and got surveillance. I’m still shocked this is even possible. If anyone else has experienced something similar, speak up. This needs visibility.Catch Up on Meetings and Tasks with Copilot in Teams
Microsoft Teams is a central hub for collaboration, meetings, and productivity. With the integration of Copilot in Teams, users can efficiently catch up on missed meetings, summarize key discussions, and stay on top of their tasks without sifting through hours of recordings. This blog will guide you on how to leverage Copilot to enhance your workflow in Teams. https://dellenny.com/catch-up-on-meetings-and-tasks-with-copilot-in-teams/
Copilot PC on Windows 11 — “The request took longer than expected” error on startup
**ENGLISH VERSION** Hi everyone, I’ve been trying to launch Copilot PC on Windows 11, but I consistently get the error: **“The request took longer than expected.”** Here’s what I’ve tried so far: - Reinstalled Copilot PC - Checked network and firewall settings - Tweaked registry keys (details below) Despite all that, the app still fails to launch. Has anyone else faced this issue or found a reliable fix? **System info:** - Windows 11 Pro (build 22631.2861) - Copilot PC version: 1.0.21023.1001 - Region: Vietnam Any help or insights would be appreciated! --- **PHIÊN BẢN TIẾNG VIỆT** Chào mọi người, Mình đang cố gắng khởi chạy ứng dụng Copilot PC trên Windows 11 nhưng liên tục gặp lỗi: **“The request took longer than expected.”** Những cách mình đã thử: - Gỡ và cài lại Copilot PC - Kiểm tra kết nối mạng và tường lửa - Chỉnh sửa một số khóa registry (chi tiết bên dưới) Tuy nhiên ứng dụng vẫn không thể khởi chạy. Không biết có ai từng gặp lỗi này hoặc có cách khắc phục ổn định không? **Thông tin hệ thống:** **System info:** - Windows 11 Pro (build 22631.2861) - Copilot PC version: 1.0.21023.1001 - Region: Vietnam Rất mong nhận được phản hồi từ mọi người!Summarize Email Thread Feature Coming to Outlook
In late August, Microsoft plans to release the Copilot summarize email thread feature in Outlook clients without the need for a Microsoft 365 Copilot license. This news might seem surprising, but it’s simply a matter of business. If Microsoft doesn’t make basic AI features available in Outlook, ISVs (including OpenAI) will fill the gaps with add-ons. And that might make it harder to sell Microsoft 365 Copilot licenses. https://office365itpros.com/2025/08/26/summarize-email-thread/
Feature Request + Bug Report: Improve Startup Behavior & Stability in Copilot App
Resume Latest Conversation on Launch It would be much more efficient if Copilot automatically opened the most recent conversation when the app starts. Having to manually dig through history or start from scratch slows down workflow, especially for users who rely on continuity across sessions. Frequent Crashes & Recovery Issues The app crashes far too often - sometimes multiple times a day. When it does, restarting the app doesn’t always work. I often have to open Task Manager and manually kill the process before I can relaunch it. This is frustrating and breaks momentum, especially when I’m trying to use Copilot more consistently in my daily work. Suggested Fixes: Improve crash recovery so the app can restart cleanly without needing Task Manager intervention Add auto-save or session recovery so no progress is lost Consider a lightweight mode or diagnostic toggle for users experiencing frequent instability I’m committed to using Copilot more, but the current reliability issues make it hard to depend on it for real-time tasks. Hoping the team can prioritize these fixes soonWriting Effective Prompts for Microsoft 365 Copilot
Microsoft 365 Copilot is transforming the way we work by bringing the power of AI directly into the apps we use every day — Word, Excel, PowerPoint, Outlook, and Teams. But like any AI-powered tool, the quality of what you get out of Copilot depends heavily on what you put in. In other words, your prompt matters. This guide will help you write effective prompts that unlock Copilot’s full potential, making your work faster, smarter, and more impactful. https://dellenny.com/writing-effective-prompts-for-microsoft-365-copilot/
Introducing the New Surveys Agent in Microsoft 365 Copilot (Frontier Preview)
Microsoft has just launched Surveys Agent, a powerful new capability available through the Frontier program—giving early access to cutting-edge Copilot innovations. ✅ What is Surveys Agent? Surveys Agent is an AI-powered assistant integrated into Microsoft 365 Copilot that streamlines the entire survey lifecycle: 📌Create: Generate well-structured surveys instantly from a simple prompt (e.g., “Create an employee satisfaction survey”). 📌Distribute: Get a tailored distribution plan with recommended channels and response strategies. 📌Track: Monitor responses in real time and send automated reminders. 📌Analyze: Receive actionable insights and export results to Excel for deeper collaboration and analysis. 🔍 Why it matters - Save time: No more manual question building—just describe your intent. - Stay in control: Surveys Agent ensures you hit your response goals before deadlines. - Drive decisions: Turn feedback into insights quickly, enabling informed decision-making. 📺Check the Video i recorded at this Link https://www.youtube.com/watch?v=jloAp8wUp64🗣️ Copilot Chat — You can now experience GPT-5 directly in your browser! No license required.
🚨 Exciting News for Free Users of Copilot! 🗣️ Copilot Chat — You can now experience GPT-5 directly in your browser! No license required. Just open it up and start chatting with one of the most advanced AI models available. 🎨 Create App — Big upgrade! You’re no longer limited to just Documents, Presentations, and Worksheets. Now you can also create: 🖼️ Images 📊 Infographics 📜 Stories 📋 Forms 🎉 Posters & Banners Unleash your creativity like never before — all without a paid license! Feel free to comment on this post and provide your feedbaCopilot Chat — You can now experience GPT-5 directly in your browser! No license required
🚨 Exciting News for Free Users of Copilot! 🗣️ Copilot Chat — You can now experience GPT-5 directly in your browser! No license required. Just open it up and start chatting with one of the most advanced AI models available. 🎨 Create App — Big upgrade! You’re no longer limited to just Documents, Presentations, and Worksheets. Now you can also create: 🖼️ Images 📊 Infographics 📜 Stories 📋 Forms 🎉 Posters & Banners Unleash your creativity like never before — all without a paid license! Feel free to comment on this post and provide your feedbackUnlocking Productivity Copilot Success Kit for Small and Medium Businesses
Microsoft Copilot is transforming the way businesses operate by integrating AI-powered assistance across Microsoft 365 apps and services. For small and medium businesses (SMBs), adopting Copilot effectively can significantly enhance productivity, streamline workflows, and improve decision-making. To help SMBs maximize the benefits of AI, Microsoft has introduced the Copilot Success Kit—a comprehensive guide designed to facilitate a smooth transition to AI-assisted work environments. https://dellenny.com/unlocking-productivity-copilot-success-kit-for-small-and-medium-businesses/Creating Custom Plugins and Connectors in Copilot Studio
As businesses continue to adopt AI-driven solutions, Copilot Studio has emerged as a powerful platform for building and extending copilots. One of its key strengths lies in its flexibility—allowing developers and organizations to create custom plugins and connectors that seamlessly integrate with existing systems and workflows. In this blog, we’ll walk through what custom plugins and connectors are, why they matter, and how to build them in Copilot Studio. https://dellenny.com/creating-custom-plugins-and-connectors-in-copilot-studio/How Enterprises Are Leveraging Microsoft Copilot to Drive Innovation
In today’s rapidly evolving digital landscape, enterprises are under immense pressure to innovate, enhance productivity, and deliver customer-centric solutions faster than ever. Microsoft Copilot, an AI-powered assistant integrated across Microsoft 365, GitHub, Dynamics 365, and other ecosystems, has emerged as a game-changer. By blending large language models (LLMs) with organizational data, Copilot is empowering enterprises to reimagine workflows and accelerate digital transformation. https://dellenny.com/how-enterprises-are-leveraging-microsoft-copilot-to-drive-innovation/
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Recent Blogs
- Safeguard your data: Learn how to govern Microsoft 365 Copilot and agents by mitigating oversharing.Sep 02, 2025
- Welcome to the August 2025 edition of What's new in Microsoft 365 Copilot!Aug 29, 2025
