Microsoft SharePoint Blog

7 MIN READ

Introducing the SharePoint Showcase blog series

Microsoft

Aug 26, 2025

We’re excited to introduce our all-new blog series - your go-to hub for everything SharePoint. Whether you’re a savvy pro, just starting out, or somewhere in between, we aim to pack this series with useful information that both keeps you up-to-date with the latest innovations and well-prepared to leverage AI across your collaboration and content management environment.

Expect to see a variety of topics from spotlight updates, inspiring customer stories, as well as hands-on tips to supercharge your digital workplace! See below for more details.

As always, we welcome your feedback, so drop comments after the articles and we’ll do our best to deliver what’s of interest to you.

Monthly Showcases: Explore a fresh focus in every issue

Each month will deliver highlights that keep you ahead of the curve, with a wide range of topics like metadata makeovers, governance best practices, agents in action, AI readiness checklists, and more.

In this month’s article we dive into SharePoint agents. Read on to learn about the latest regarding real-world examples and the impact on productivity and user experiences, as well as insights and actionable guidance to help you get started using SharePoint agents today!

Agent stories

Over 3 Million Agents Powering a New Era of Productivity

In Microsoft’s FY25 Q4 earnings, Satya Nadella announced that this year, customers have built over 3 million agents from SharePoint and Copilot Studio - a milestone that reflects the incredible momentum and creativity across customers. These agents are reshaping how teams access knowledge, collaborate, and make decisions, all grounded in the content they already trust in SharePoint.

Real-world use cases: From the agents scenario library

Drawing from the experiences of customers at the forefront of AI adoption, here are some of the most impactful use cases we’ve seen so far:

Product Expert: Agents trained on product documentation help sales teams answer customer questions quickly and accurately, scaling subject matter expertise across the organization.

See the agent used as a product expert in action

Virtual Mentor: Agents grounded in team documentation help new hires ramp up fast—surfacing key resources, answering common questions, and guiding them through team norms to accelerate onboarding and build confidence from day one.

See the agent used as a virtual mentor in action

Project Consultant: Teams uncover lessons learned and best practices from past projects, making institutional knowledge more accessible and actionable.
Public Speaking Prep: Communications teams use agents grounded in past speeches, brand guidelines, and stakeholder FAQs to draft talking points and anticipate tough questions.
Audience Personas: Marketing teams create agents that synthesize customer research, segmentation data, and campaign insights to tailor messaging for specific audiences.
Proposal Builder: Sales teams use agents to pull together templates, case studies, and RFP content—cutting proposal turnaround time from days to minutes.
Executive Comms Drafting: Leaders and their support teams rely on agents to draft press releases, shareholder updates, and internal announcements with speed and consistency.

Want to explore more agent ideas, including detailed instructions, grounding materials, and starter prompts? Head over to our Scenario Library to further explore what’s possible with agents grounded in SharePoint data.

Readiness checklists

The secret to great agents? Great instructions

One of the biggest drivers of agent success is clear, thoughtful instructions. The way you guide your agent – what you ask it to do, how you frame the task, and the context you provide – can make all the difference between a helpful assistant and a confused one. The good news? It’s easy to get it right with a little planning.

Here’s what works:

Building your agent: Before you begin, learn how to build SharePoint agents. You can check out the quick steps in the section below titled, “How to build your first SharePoint agent,” or watch this video for more information.
Plan ahead: What will your agent primarily be used for – completing tasks like content generation, or offering advice on a specific topic, similar to consulting a subject matter expert? Will it serve an individual, a team, or your entire organization? Knowing this upfront helps you apply the tips below more effectively.
Define its purpose: Just like a job description clarifies role, your agent needs a clear mission. Be specific. Instead of “Help with public speaking,” try:

“Your task is to equip spokespeople with localized, contextual insights for internal and external speaking engagements, such as media interviews or presentations.”

Be specific in the instructions you give your agent for the best possible outcomes

Be detailed on output: Clearly describe what you expect from the agent’s responses, especially for content generation tasks. For example, if the agent’s purpose is to create social media posts, specify the desired length, format, tone, and key messages in the instructions.
Set boundaries: Clarify what the agent should and shouldn’t do. For example, “Only use approved messaging from the FY25 brand guide and avoid referencing unreleased features.”
Set the tone: Define the agent’s voice and style to ensure consistent, on-brand communication. For an agent supporting executive communications, you might say:

“Your tone is professional, insightful, and strategic. Communicate clearly, offering structured responses with practical takeaways. Always prioritize actionable advice, backed by your content sources.”

These small tweaks can dramatically improve the quality, relevance, and trustworthiness of agent responses. With practice you’ll find greater efficiency and effectiveness in creating custom agents.

How to build your first SharePoint agent

Creating your own SharePoint agent is just a few clicks away. Whether you're a marketer optimizing campaign content, an HR lead scaling onboarding, or a finance analyst surfacing insights from reports, agents can help you instantly unlock the value of your content.

To get started quickly:

Create an agent scoped to your content. Choose specific files and folders for your agent to reason over, and click the “Create an agent” button. Save and start using it immediately, or customize it further with the agent builder.

Tailor the agent’s brand and behavior. Give your agent a name, image, and description to make it easily recognizable. Add more SharePoint sources and configure its behavior via the instructions section.
Share and collaborate easily. Share your agent via a link or embed it in a Teams chat. Just like other Microsoft 365 apps, you can send a link by email or @mention the agent in Teams to enable direct collaboration and knowledge sharing.

Licensing Options: Choose what works best for you

Getting started with SharePoint agents is easier than ever. Whether you’re ready to commit or just want to experiment, there is a licensing model to fit your needs:

Microsoft 365 Copilot license: Ideal for organizations planning to scale Copilot usage across teams and departments. This license unlocks full access to Copilot capabilities, including SharePoint agent creation and management.

Pay-as-you-go billing: Perfect for teams that want to try agents without upfront commitment. You only pay for what you use, making it a flexible option for pilots or experimentation. Learn more about consumption-based pricing for SharePoint agents.

To help manage costs and avoid surprises, admins can now set billing limits for pay-as-you-go usage. This ensures predictable spend and gives teams more control over their experimentation and rollout plans. See how to configure billing policies and limits.

Product enhancements

We’ve been hard at work improving the agent experience in SharePoint. Here’s what’s new:

Quality Response Updates: Agents now deliver more accurate, context-aware answers thanks to improvements in grounding and reasoning.
Departmental Billing: Organizations can now track agent usage by department via billing policies, making it easier to manage costs and demonstrate ROI.
Agent management: Starting in September, admins can now manage SharePoint agents as shared apps within the Integrated apps section of the Microsoft 365 admin center. These agents are integrated with other Copilot agents, allowing admins to oversee them from a single, centralized location. New controls in the Shared agents tab make it easy to block or unblock agents directly, streamlining governance and reducing overhead.
Easier access in Teams and Copilot: Expect to see a wave of new capabilities for using agents directly in Teams and Copilot also rolling out in September, including:

Save the date: October 8^th, 2025 | 9 AM PT

Copilot + OneDrive digital event - don’t miss the latest updates!

Get ready for an exclusive look at the future of OneDrive, supercharged by Copilot!

Join us as we will take you through the most important features to show you how Copilot in OneDrive makes it more than just file storage – and stay for our live Ask Microsoft Anything (AMA) to ask your questions to the makers who build OneDrive.

See the innovation in action & register today!

Stay tuned for more details in next month’s blog and across our social channels.

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SharePoint is evolving faster than ever—and so are the ways people are using it. The pace of change isn't slowing, so dive in, experiment, and start learning now!

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Updated Aug 26, 2025

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