Personalized User Content in Viva Amplify Campaigns
We’re exploring the use of Microsoft Viva Amplify to send out daily newsletters or notifications to users across our organization. Our goal is to make the content personalized for each user. we’ve noticed that Viva Amplify currently doesn’t seem to support inserting dynamic content that varies per users. Every user receives the same message in a campaign. To address this, we’re considering whether it’s possible to embed a custom SPFx web part inside a Viva Amplify template. The SPFx web part would dynamically render content based on the current logged-in user’s metadata, allowing each user to see personalized information. Questions: Is there any supported or upcoming way to include custom SPFx solutions inside Viva Amplify campaign templates (similar to how we can in SharePoint pages)? Or are there any built-in web parts or extensibility options that can help fetch and display personalized dynamic content for each user? If not currently supported, is there any roadmap item or recommended workaround for delivering personalized dynamic communications using Viva Amplify?
Apply company branding to webparts in Outlook emails
Hi, We are having issues with Outlook emails pulling through company branding from Viva Amplify. We can customise the Outlook channel to edit the email output (i.e. changing the background colour of sections), but are struggling to change the colour theme for buttons - the buttons default to a blue theme and can't be changed. I am aware that the Brand Center may soon be able to work with Viva Amplify Outlook emails. Will the Brand Center allow company colours to be applied to webparts such as buttons? Thanks, Jake
Viva Amplify not allowing approvals
Hi there We are pilot testing Viva Amplify in our tenant and we are finding an issue when trying to send a campaign publication for approval. We are getting an error anytime we try to send something for approval from newly created campaigns. Campaigns that were created a month or so ago are not having this issue. Has anyone run into this and is there a simple setting to update? Thanks for the help. Error:
Viva Amplify: SharePoint to Outlook layout skewed
I just got access to flexible layouts in SharePoint and am beyond thrilled at the new capabilities. I am trying to move from our current email newsletter system to Viva Amplify, but am struggling to get the Outlook version to look nice with graphics and text. I can make it look great in the SharePoint view, but not Outlook. I was hoping the flexible layouts would be the solution, but that is not the case. Is there any work being done to remediate this? I have attached two screenshots to show the translation from SharePoint to Outlook.What’s new in Viva for Communicators at Microsoft Ignite
As organizations prepare for AI business transformation, communicating effectively across the workforce, fostering community and driving leadership engagement has become increasingly significant. Today we’re excited to introduce innovations that empower communicators, business leaders and employees with tools to connect, while improving end-user experiences and integrations across Microsoft 365, Teams and Copilot. Watch our On-Demand Ignite session for full details of what’s new for communications and communities, but here is an overview of key announcements: Publishing improvements Earlier this year, we announced that Copilot in Viva Amplify as an AI-powered assistant for to create drafts, rewrite, summarize and adjust your publications. This Copilot tool is now generally available. And to help you manage and streamline all of your campaigns, you can now require approval from team members to ensure you have the right sign off before sending. Additionally, we’re adding Viva Engage as a publishing channel which will enable you to publish to Viva Engage communities and storylines and reach frontline audiences. Communicating in the employee app Viva Connections combines news, tools, resources, and actionable dashboard cards into a single, customizable employee app. This year, we’ve added a new Spotlight section to aggregate key news and added communications-specific features like pinning and editing images to highlight campaigns and announcements. We are also deeply integrating Viva Engage announcements and adding leadership corner and feed dashboard cards to drive engagement directly within the app. Bringing it into a single place Continuing the theme of integration, we announced that Storyline will be natively integrated into Microsoft Teams, so you can share updates and narratives from leaders seamlessly to everyone in the organization. New community experiences powered by Viva Engage will be built natively into Teams in the coming months. Copilot Innovation for communications and communities Microsoft Copilot is your companion to inform, entertain, and inspire and we are adding some new capabilities that help put Copilot to work for you. Coming soon, Adaptive Cards Extensions (ACE) will surface with Microsoft 365 Copilot chat, meaning that your Viva Connections dashboards will soon be able to appear as interactive cards in Copilot. Q&A from public Engage communities will be available in Microsoft 365 workplace search. This brings a vast source of Engage knowledge into Microsoft 365 Copilot to help ground common knowledge, giving your Copilot uses increased accuracy and consistency as it draws from the collective knowledge of employees. Admins will also be able to verify knowledge and denote experts to ensure information is coming from a trustworthy source. Within Engage, Copilot's skills are expanding to help find information, summarize community content, and catch up on important conversations. Enhanced Analytics Gain deeper insights into your campaigns with new ways to track and measure analytics. In Viva Amplify, campaign owners can now set campaign goals to track progress and access click-through rates and dwell time to better understand how audiences are engaging with campaigns. In Viva Engage, AI can now help you keep up with prevailing themes and conversations through sentiment analysis, theme extraction, and content summarization. Admins can view detailed employee retention metrics in the Network Analytics dashboard. This new stat shows the difference in the 28-day retention rates between employees who use Viva Engage and employees who don't. Advanced moderation Sometimes community conversations can elevate unwanted distractions, especially during times of controversy. To give admins more control over what content is shared in your network, we are introducing new AI powered moderation tools as part of our digital safety efforts to search, manage and mute themes and keywords proactively. These content alerts mitigate controversial topics and block them from Engage Feeds & Digests. We are enhancing our keyword detection capabilities and will be bringing real-time analysis to ensure content adheres to company policies. Want to learn more about these updates? Watch the AI for Communications session and Ignite and to check out our dedicated blogs for each feature: Viva Amplify Ignite Blog Viva Connections Ignite Blog Viva Engage Ignite Blog Please Note: Many of these advanced communications and AI features are only available to customers that have a Viva Suite or an Employee Communications and Communities license. In some cases, a Microsoft 365 Copilot license is required. As always, keep an eye on our roadmap for ongoing updates and exact timing for features. Stay tuned for more updates and insights from the Viva team. - Michael Holste Senior Product Marketing Manager, Microsoft VivaIntroducing the newly-launched Viva Training page
We're thrilled to introduce the centralized hub for all Viva training modules and learning paths. Dive right into: Selecting a Viva learning path or training module tailored to your needs. Discovering what's trending with Viva learning paths and training modules. Accessing the Microsoft Viva Adoption Center. Engaging with the vibrant Viva Tech Community. Browsing through detailed technical documentation to seamlessly plan, deploy, and utilize Viva in your organization. Don't miss out! Dive into the future of learning with Microsoft Viva. Check it out now!
Group creation needed to start a campaign
Hello all - We recently were granted a trial of Amplify. I went to create a campaign and received an error message. The error message I received said that I do not have access to create groups. I did a little research and found this: Ensure Microsoft 365 group creation has been enabled for you. You can connect with your admin to check if you have the necessary permissions. https://learn.microsoft.com/microsoft-365/solutions/manage-creation-of-groups. Question for this group: How did your organizations get around allowing group creation for those with campaign access? Any guidance is greatly appreciated.The Viva Guide to the Microsoft 365 Community Conference
Join Microsoft and community experts in-person, in one place, at the Microsoft 365 Community Conference in Orlando, FL, April 30 – May 2, 2024. The event is dedicated to Microsoft Copilot and AI, Microsoft Viva, Teams, SharePoint, OneDrive, Power Platform, and related Microsoft 365 apps and services, plus a full Transformation track for communicators, HR, and business stakeholders to see how these solutions are practically implemented to help organizations achieve more.
