pricing & licensing
123 TopicsCustomer Insights: default database capacity
Hello, I would like to know if, in the context of the initial deployment of Dynamics 365 Sales or Customer Service with Customer Insights as an Attach, we indeed have a Dataverse database capacity of 25 GB included on the tenant. The licensing guide explains that the default capacity is not cumulative; however, if the client simultaneously purchases their Sales / Service seats and Customer Insights, do they indeed have 25 GB and not 10 GB? The guide specifies that the first base license for a Dynamics 365 product includes its default capacity. The term 'first' is ambiguous; are we indeed looking at a maximum of 25 GB vs 10 GB = 25 GB? A reference from Microsoft would be appreciated if possible.URGENT: NCE subscription Cancellation hour limitation within a day!
Dear Community, happy holiday to everybody! We need to make a decision on a subscription cancellation, and our Finance DPT has the impression that as part of a past cancellation within the 7 days window, we have not received a full refund. Let's say that on 09:00 am we created a new NCE subscription. However, around noon, we received the info that we have to cancel it. The question: except from the 7 days/168 hours cancellation window, is there any other hour limitation withing the same day of cancelling a subscription in order to get a whole amount payback? It will be really important for the whole community to understand this point clearly. Thank you in advance for your significant support! Warm regards, NickSolved64Views0likes5CommentsURGENT: Office LTSC Standard 2024: priced per user or per device?
Dear community, As we need to plan our offer for a big deal through the CSP channel, could you please help us how is the Office LTSC Standard 2024 being billed? Is it per user or per device/PC? Furthermore, if it is per device/PC, and for example we have 5x PCs, then we should buy 5x different licenses or can we install Office LTSC in more than one PC with just 1x license (something like Multiple Activation Key)? Please help us on this the soonest in order to conclude with the offer submission. Warm regards, NickSolved107Views0likes3CommentsBridge 2 Cloud- Migrating CSP Partner During Term
We have a customer wanting to move from their existing CSP provider to ourselves, but they have a ‘bridge 2 cloud’ promotion of 40% discount which is mid-term. Can you confirm whether we could leverage this offer for them if we migrated their services to us, and whether the discount would carry over to us and be honoured so that they are not affected. If so, is there a particular process that would need to be followed or is it the same as migrating any CSP customer? Many thanks,A question about Business Central availability
Microsoft announced the end of sales of Dynamics 365 Business Central on-premise last year. Business Central Cloud is the only option for new customers after 4/1/2025 (if they wish to purchase Business Central) in most of the countries. But how about China? Does anyone know if Microsoft has a plan to release Business Central Cloud in China? F.Y.I. I have confirmed with the APOC operation team that the existing NAV customers are allowed to transition to Business Central on-premise after 4/1/2025.SolvedPrice increase D365, impact on Base/Attach model?
Hi all, Microsoft announced a general price increase of D365 licenses, with a increase of 10-15% for certain suites. See following blog:New pricing for Microsoft Dynamics 365 effective October 2024 - Microsoft Dynamics 365 Blog. I wonder how this price increase will affect the Base/Attach model and combinations you can make. Eg. the D365 Sales Enterprise license with increase from $95 --> $105. While the D365 BC Premium will remain on $100 (no increase for BC). This means, Sales Enterprise will be more expensive than BC Premium. Currently we can attach Sales Enterprise on a BC Premium license: General rule of thumb is that the Base license must be the highest priced license, and Attach licenses should be the cheaper licenses. But with this price change this will be turned around between Sales/BC. So how will this price increase impact the Base/Attach model for such cases and existing customers? Cheers, MartijnSolved3.7KViews4likes16Comments