partner program
137 TopicsI need assistance recovering my partners portal access
I migrated my domain (clouddevfusion.com) from an old tenant to this one ( de5cd942-8e88-4f3b-a372-b07cf176da8d ) and deleted the old tenant. Now I have lost access to the partner center portal. Partner ID / MPN ID: 6907545 / 6907546 Legal business name: CloudDev Fusion I cannot create support ticket on partner center since I lost access and I have no workspaces. Can you please assist on recovering my partner access and TSP program progress? Thanks in advance.I changed tenants and deleted the old tenant that was connected to Partner Center.
Hi Team, I changed tenants and deleted the old tenant that was connected to Partner Center. Now I have no Partner Center rights and can’t see my TSP program progress or anything. Is there a way to recover my confs on the new tenant? Thanks, Regards.Are there any plans to offer 50% vouchers in Pearson VUE store that can stack with ESI discount?
Many customers have ESI discount, so they are not interested in paying a full price for a voucher if they can just buy it themselves with 50% discount. Are there any plans to start offering 50% ESI stackable vouchers on the Pearson VUE partner store to accommodate these types of customers?How do I confirm my MS Learn admin account is properly synced with my organization?
I manage an MS Learn admin account set up for our organization, used for achievement code generation. I want to confirm the account is correctly linked to our org, so achievement codes and any org-level data reflect accurately on our side. Is there a way to verify this sync status directly, or a specific setting/dashboard I should check? Would appreciate guidance on what to look for and whom to contact if it's out of sync.SolvedAuthorized Lab Hoster (ALH) opportunities in Japan
Hi DanDonohue , I tried to send you a DM, but it looks like private messaging isn’t working for me, so I’m posting here instead. With Azure Lab Services retiring, we are planning to offer a browser-based alternative in Japan, with local sales and support aligned with Japanese customers’ language, time zone, and business practices. While exploring this opportunity, we learned about the Authorized Lab Hoster (ALH) program. Is Microsoft currently accepting new ALHs? If so, could you point me to the appropriate team or contact to learn more about the qualification and onboarding process? Thank you!SolvedPartner Center Dashboard Access Issue
Hi all, I'm getting some reports that some of you who previously had access to Partner Center and the TSP Dashboard suddenly lost access in the last couple week. If this is you, can you please send me a direct message with a screen shot of what you're seeing, as well as the email address you're using to log into the site and your Microsoft Partner ID number. Please do not post that information as a reply to this thread. Please send directly to me DanDonohue. Thank you.Not all redeemed classes were included under the “Courseware Completions” criteria in MPN center
Hello Team, When comparing the data extracted from the MPN portal under the “Courseware Completions” criteria with the data available in the Microsoft Organizational Skilling Portal - Home, we noticed that several redeemed classes are not included. As a result, our Courseware Completions score appears to be incomplete, which may affect our renewal status. Examples of missing class IDs include: M3MGZ9 (SC-300), 54N235 (AZ-104), and others. In total, more than 15 classes are not reflected in our Courseware Completions score. I can share the two source files used for the comparison if they would help with the investigation. Could you please review this issue and advise on the next steps? Many thanks,FY27 TSP Community Call Thread
We'll use this thread to post updates for TSP Community Calls, including calendar invites to upcoming calls and links to post-call decks and recordings. Please note: decks and recordings of previous calls are kept on the Learning Resources site for 12 months in our Community Call collection. Files from the most recent Community Call take 1-2 weeks to land in the collection. New this fiscal: to be better prepared to present the information you want to hear, we've created a question intake form that we'll use to help plan the calls. Drop a question or some feedback and we'll take the information into account. https://aka.ms/TSPCallQuestionsMCAPS Start for Partners
Hello all - Coming off the recent MCAPS Start for Partners event, I want to make sure you're up on the latest that has come out of the Microsoft partner ecosystem. First, check out this blog post from Nicole Dezen, our Chief Partner Officer, which has a good summary of the announcements. You can also visit our Partner Activation Zone which has additional resources that will aid you understanding Microsoft's direction. A couple items to note: Some of the announcements do not have an impact on the Training Services Partner ecosystem and I want to ensure we don't generate any confusion. Things like the Partner Capability Score and Specializations are currently outside the TSP scope. I can tell you that behind the scenes we're actively working to bring the Frontier Partner vision into Global Skilling, but don't have anything to share with you yet. There was further explanation to last year's announcement about the 6 solution areas moving down to 3. The team made it clear that this was a customer-facing marketing change only and has no impact on requirements, KPIs, benefits, incentives, or specializations. This means that you'll continue to be able to meet the 6 solution areas and you'll received additional benefits for each one that you achieve. For example, if you achieve the Business Applications solution area you'll soon receive the public-facing AI Business Solutions badge. If you then achieve the Modern Work solution area you won't get an additional badge (it's the same as BizApps), but you'll get the benefits associated with achieving the additional area. Same goes for the 3 solution areas that feed into the Cloud & AI Platforms badge. Previous 6 designations/paths New badge Business Applications AI Business Solutions Modern Work AI Business Solutions Data & AI (Azure) Cloud & AI Platforms Digital & App Innovation (Azure) Cloud & AI Platforms Infrastructure (Azure) Cloud & AI Platforms Security Security For those that registered for the event you can review session recordings here: MCAPS Start for Partners Home. If you have any questions about what was announced at MCAPS Start for Partners, please let me know.