Update on MCT Manual Enrollment Process
Training Services Partners, Existing and New Microsoft Certified Trainers (MCTs), and ISCPs We know it’s been a long road—over a year of manual MCT enrollments—and we sincerely apologize for the delays. Currently, onboarding is booking several months out. 💡 Need to teach before your scheduled onboarding? If it’s urgent, email mctprog@microsoft.com and we’ll do our best to accommodate. ⚠️ Please note: Escalation grants limited access—you’ll get into the MCT Lounge, Learning Download Center, and labs. However, Visual Studio and discounted exams will only be available after full onboarding, which takes ~2 months from your onboarding date. 🔧 We do not yet have a timeline for when the automated enrollment tool will be restored, but we’ll keep you posted. ✅ In the meantime, please continue working with your ISCP to get onboarded as an MCT. Thank you for your patience and continued dedication to the MCT program. 💙FY26 TSP Community Call Thread
We'll use this thread to post updates for TSP Community Calls, including calendar invites to upcoming calls and links to post-call decks and recordings. Please note: the folder linked after each call is a temporary repository while we wait to get the deck and recording uploaded to the Learning Resources site. These links expire after each subsequent call. Instead, you can find the last 12 months of call decks and recordings in our Community Call collection.New Training Services Partner Onboarding Update
Hello new TSPs. We are currently updating the onboarding process to provide better communications around process and timing. While we work to update, please send me a private message if you have completed the onboarding form and you are currently waiting on a response. I anticipate this workaround to last for a few weeks and for us to have a new process in place in January. Once the update is complete and the normal process resumes, I will delete this thread. Thanks, DanFix Implemented - Are You Having Achievement Code Issues?
July 27 - Fix has been deployed. It may take up to 24 hours to propagate through the system. If you don't see achievement code buttons return by Tuesday afternoon Pacific Time, please let me know. Also, make sure you're loading a refreshed version of the page (crtl + r). July 24 - Deployment of fix is now scheduled for Monday, July 27th. July 23 - Fix has been delayed while other fixes occur at the datacenter level. Awaiting details on a new timing for the fix. Will update here when I know more. July 22 - Fix should start rolling out tonight. Please check the course page for the achievement code button (Hit crtl + r to refresh). Please let me know if you still do not see the button after July 23. Thank you. July 18 - Good news today. Engineering has determined the issue, and a fix is coming in the early days of next week. I'll keep you updated when we get the fix implemented. Thank you for your patience. July 15 - our engineering team is not seeing a widespread outage on their side, but they are continuing to investigate. If you are still experiencing an outage please send me a private message (please do not post any PII directly in this thread) with the following: Your partner organization name (+ MPN ID if you know it) Email address you're using to log into your Admin account on Learn Which courses you were previously able to generate codes but no longer can (examples, doesn't have to be all of them) Approximately how long you have not been able to generate the codes I plan to update this thread every 2 days while we investigate the issue. Thank you! July 13 - thanks to all that shared their current achievement code issues. The team continues to investigate but no current time to resolution. July 1 - Hi all, I've seen a few posts regarding sudden issues in generating achievement codes. If this is an issue for you can you please reply to this with the course you're trying to generate and the approximate time you tried to generate? Trying to determine the scope of the problem. If you previously had an issue but it appears to be resolved now, please let me know that as well. Thanks, Dan[CLOSED] - FY25 Monthly Training Services Partner Community Call Thread
We will use this thread to communicate updates (invites and links) for the monthly TSP Community Calls. Thanks for joining us on yesterday's June TSP Community Calls. You can now access the recording, deck, and transcripts in our temporary shared folder: https://aka.ms/TSPCC_June24. The last year of calls continue to live on the Learning Resources site: https://partner.microsoft.com/marketing/learning-resources#/ We will not have a July call. Our next call will be August 28th. Invites are attached.MCT Email in MTM
📣 Important Update for MCT Renewals – Effective October 2026 Beginning with MCT renewals in October 2026, all trainers will be required to have taught 6 sessions (or 6 days) during the previous enrollment cycle. ✔️ Please refer to the attached PDF for the official definition of what qualifies as a session or day of delivery. This activity will be tracked in MTM (Metrics That Matter) using the MCT email address that the trainer is registered with in the MCT Program. 🔔 Important Notice for Learning Partners & TSP Community If your MCTs deliver classes under a learning partner email address, they will not receive credit for those deliveries in MTM. To ensure accurate tracking and compliance: ➡️ MCTs MUST use their official MCT email address when logging deliveries in MTM. ➡️ Learning partners, please ensure your trainers are aware of this requirement and are using the correct email when delivering and reporting classes. Maintaining accurate delivery records is essential for renewal, program integrity, and ensuring we continue to uphold the high standards of the MCT community. Thank you for your cooperation! Any questions please email mailto:mctprog@microsoft.comThe Importance of MCTs and MCT Regional Leads for TSPs - Brief Overview (Issue 1)
Good day, and a warm Welcome I would like to discuss the importance of MCTs and MCT Regional Leads for all TSPs. The purpose of this is to provide a brief overview of the roles. MCTs: Now to put it simply an MCT (Microsoft Certified Trainer) is the go to professional for all your training needs. Not only do most of them provide you with excellent client service, they also provide knowledge and in most cases a vast amount of experience. Using MCTs to train your clients allows you to complete MTMs which in facts allows the you to reach your training targets set out. MCTs are the Only Professionals that are allowed to provide Training on Most Microsoft Services and it has been the standard for decades now to have MCTs provide training. Provided that they provide training in their specific specialty in which they are certified in. MCT Regional Leads: MCT Regional Leads are there to support, guide and help MCTs in their respective regions and/or the world. They have the most vital job function and that is to be there not only for the MCTs but to help TSPs find talent, evaluate resources and many more in and effort to have the best training experiences. Overall the MCT Regional Leads allows MCTs to have some senior to look to for assistance or advice. (As we can all agree that without a proper structure/leader everything becomes a challenge). In General MCTs and Regional Leads have their own community called the "MCT Lounge" where they engage with thousands of trainers world wide, sharing and participating in activities such as: Answer Question Create and Share Content Organize Online Events Organize In-Person Events Train-the-Trainer Initiatives and many more... 🙂 I hope this clears up some questions for New and Existing TSPs. Please do leave a reply should you have any questions so the MCTs and Regional Leads will be able to assist 🙂 Kind Regards Phillip Roos (MCT Regional Lead, South Africa)
